Perhaps this will help you to get the help that you seek. It can also apply to those with other 'private' Galleries and/or albums looking for support, paid or not.
"If you are looking for support for your private gallery or Coppermine installation you must keep in mind
Board Rule #8 Posting Links to Your Gallery. In most cases supporters need to have a look at the Galleries to check for common mistakes, out-dated installations and also they need to see the Galleries simply because it is the most efficient use of their time. This time is given for free by the moderators, Dev. Team members, supporters and posters on the Support Forum.
So IF you want people to spend their time supporting your Coppermine AND you want to also want to keep your "private's private" THEN consider the following options before posting.
If you have a completely private Gallery then create a new duplicate test gallery on your server. Copy your theme, mods. and plugins. Use "non-private" content to fill the albums and the text in template.html if needed. Name it as a test or beta gallery in it's new folder so it is easy to identify. (ex. mycpg-gallery.net/testing/) Having a test gallery can be useful anyway.
Estimated time 15 - 30 minutes.If you have private albums, create public albums for supporters to see. Use "non-private" content to fill the albums. If needed create the group with permissions to view and or upload to.
Estimated time 5 - 15 minutes.The time you spend in the beginning will be time saved by the people helping, the people trying and also by you in getting your problem solved."
(please note that this was written as a "generic" response or a guide also directed towards the wider audience too)