Hi,
I have now again tried to do as they have written in the documentation and something has happened. I do have the file
http://torpakullen.se/foto/bridge/coppermine.inc.php on my ftp. And the file Album is there with all my photos but I can't see any, just the head.
But now I get the message;
Fatal error: Call to undefined function adminmessages() in /hsphere/local/home/torpakullen/torpakullen.se/foto/index.php on line 767
I am using your application because it was referred to you by my supplier Surftown (Sweden) and as a part of their extra service pack. I just clicked to get my own photo album. It was installed by Surftown to my web account, a service I pay them for. I didn't have to do anything, I just received an email that I could use the application and a link to it.
I never wanted to contact any support, I just thought I was getting an application that would run with out any problems.
Clearly this is the wrong application for me. I wanted and paid for a user friendly solution, which I have had earlier with my former supplier. So in a way this is not your fault but what is upsetting to me is the attitude you have towards customers like me during the support. I feel like you are insulting me in every answer.
My photo album is not working properly and when I turn to you for help you tell me not to contact you and that I shouldn't have a web site of my own. Is that something you think the customers like to hear? Do I need to stand to hear things like this just because it's free? I didn't even know it was free.
In the mean time, could you please just help me to solve this without insulting me in every message and I will get a new photo album as soon as I have contacted my web supplier and can get referred to another application?
Eva Masthagen