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Author Topic: Cookies and My Favorites = BIG PROBLEM  (Read 8578 times)

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JohannM

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Cookies and My Favorites = BIG PROBLEM
« on: May 08, 2007, 01:50:36 pm »

Hi

I have a situation.  I had about 2300 registered users on my coppermine (1.3.2) before I upgraded to 1.4.10.

Now some of my clients complain that they have lost all their images in their "My Favorites".

Question:  Is there a way to retreave this information ?  Please help. 

Thanx in advance
« Last Edit: May 11, 2007, 08:44:22 am by GauGau »
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Nibbler

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Re: Cookies and My Favorites = BIG PROBLEM
« Reply #1 on: May 08, 2007, 02:28:51 pm »

The favourites data was stored in users' cookies in 1.3.2. Did you change your cookie prefix when you updated?
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Joachim Müller

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Re: Cookies and My Favorites = BIG PROBLEM
« Reply #2 on: May 09, 2007, 07:15:57 am »

Favorites used to be stored in a client-sided cookie in cpg1.3.x. In cpg1.4.x, they are being stored server-sided for registered users. So basically: they are lost. Can't understand why this is a BIG problem though. Just a minor issue imo. However, there's little you could do to circumvent this from happening, as going back to cpg1.3.x is not an option.
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JohannM

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Re: Cookies and My Favorites = BIG PROBLEM
« Reply #3 on: May 10, 2007, 06:17:53 pm »

Nibbler / GG

For me it was a big problem, since one of my customers spend days adding pictures she want to buy to her favorites.  I explained to her abbout the cookie thing, she understand.  It's kind of sorted out.

Thanx anyway.
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dwo

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Re: Cookies and My Favorites = BIG PROBLEM
« Reply #4 on: July 02, 2008, 01:32:43 pm »

Hi.

Quote
they are being stored server-sided for registered users.

Means that that registred users can clear their browser cookies and favourites should still remain ok?

Thanks, Dietmar
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Joachim Müller

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Re: Cookies and My Favorites = BIG PROBLEM
« Reply #5 on: July 02, 2008, 07:07:11 pm »

Why don't you try it for yourself  ;)
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dwo

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Re: Cookies and My Favorites = BIG PROBLEM
« Reply #6 on: July 02, 2008, 09:48:04 pm »

I tried and they get deleted. Thats because I wondered about that statement.

;)
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Nibbler

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Re: Cookies and My Favorites = BIG PROBLEM
« Reply #7 on: July 02, 2008, 09:50:31 pm »

You're doing something wrong then. They should remain even if you login from another PC.
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