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Author Topic: Unable to Reinstall Coppermine  (Read 2503 times)

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wadiuwant

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Unable to Reinstall Coppermine
« on: July 21, 2023, 11:17:22 am »

I deleted my Coppermine installation by deleting the tables and then deleting the files. Now I want to reinstall Coppermine, but I get the following message:

The following errors were found :

    An installation already exists at https://wadiuwant.com/gallery as per our records. To re-install the application please uninstall the existing installation!

How can I proceed?
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phill104

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Re: Unable to Reinstall Coppermine
« Reply #1 on: July 21, 2023, 10:55:08 pm »

Usually that suggests you used your hosts installer to install Coppermine. Are you using the method to install as outlined in our docs, or are you trying to use your host to install?
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wadiuwant

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Re: Unable to Reinstall Coppermine
« Reply #2 on: July 22, 2023, 07:51:38 pm »

I was using the Softaculous installer.
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phill104

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Re: Unable to Reinstall Coppermine
« Reply #3 on: July 24, 2023, 10:51:30 pm »

That is your problem and unfortunately something we cannot support. That means your host thinks Coppermine is already installed and only they can unlock it.

The best way forward would be to use our installer. It is quite simple and fully detailed in the documentation
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It is a mistake to think you can solve any major problems just with potatoes.
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