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Author Topic: Fatal Error After Uninstalling Adobe Flash Player  (Read 1037 times)

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Poppie

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Fatal Error After Uninstalling Adobe Flash Player
« on: February 14, 2021, 05:32:40 pm »

I have uninstalled flash player but now my gallery has a fatal error and I have no access.
website - joaquinphoenixdarkroom.com
This website was built many years ago and the person who built it has disappeared. 
I have no idea on what to do.
Can you help please?
Thanking you
Tricia
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Poppie

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Fatal Error After Uninstalling Adobe Flash Player
« Reply #1 on: February 14, 2021, 05:33:47 pm »

I have uninstalled flash player but now my gallery has a fatal error and I have no access.
website - joaquinphoenixdarkroom.com
This website was built many years ago and the person who built it has disappeared. 
I have no idea on what to do.
Can you help please?
Thanking you
Poppie
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Phill Luckhurst

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #2 on: February 14, 2021, 06:01:44 pm »

What version of Coppermine where you using?

Usually this kind of error suggests either your install is out of date or a theme or plugin is.
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ron4mac

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #3 on: February 14, 2021, 09:16:23 pm »

Your un-installation of Flash has nothing to do with what is happening with the website.

Based on the displayed error, your host has changed the default PHP version to PHP 7+. You were running a version of CPG that is incompatible with new versions of PHP. If you know that you were running CPG version 1.5.20 or greater, this method can be used to upgrade to CPG 1.6.x (compatible with PHP 7+).

If you lack the skills to perform the upgrade, PM me the credentials for your hosting account and I will upgrade it for you.
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Poppie

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #4 on: February 15, 2021, 05:50:31 am »

Thank you so much, you may be my lifesaver.
I have no idea how to upgrade plus the person who is admin on the gallery I cannot contact, he is the person who built the gallery.

Hostgater.com is the host.  I received this message a little while ago from them but of course had no idea what they were talking about and thought all was ok.  I hadn't been on since then as I had nothing to add to the gallery.

The message I received is copied below, when I did respond they said the case was closed.

During routine server maintenance, we moved your account to a different disk partition on the same server. This was done to re-balance the storage space on the server. There was no disruption of service during the operation and no other changes are required at this time for normal site operation. Your new home directory is {/home2/karenjpc/public_html}.

Your account will largely function exactly as it did before without any modifications to your settings or files, however any scripts or crons that use full absolute file paths may need to be updated to reflect the new path to your home directory. It would be advisable to use relative instead of absolute paths to make the transition easier. Please let us know if you have any questions or concerns regarding the maintenance.

ref:_00D36qEW6._5001Q16ssnE:ref

Hopefully this information is what you need as I cannot even get onto the gallery.
Thanking you
Poppie
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Poppie

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #5 on: February 15, 2021, 05:51:55 am »

I am sending a pm to you.
Thank you
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ron4mac

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #6 on: February 15, 2021, 02:16:33 pm »

I am sending a pm to you.
Thank you
You need to PM me the login and password for the Hostgator account.
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Poppie

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #7 on: February 15, 2021, 04:57:05 pm »

Details pm'd
Thank you
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ron4mac

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #8 on: February 15, 2021, 04:59:52 pm »

I have temporarily set the PHP version for your site to PHP 5.4

Is this part of your site as you expect it to be?
https://joaquinphoenixcentral.com

I also noticed that your Forum link leads to a dubious place.
« Last Edit: February 15, 2021, 06:57:39 pm by ron4mac »
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ron4mac

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #9 on: February 15, 2021, 07:05:50 pm »

I upgraded your gallery to CPG 1.6.10 and set your PHP version to 7.4.  I disabled your old gallery plugins as some will not function with CPG 1.6.x.  I also disabled a part of your configuration that called on CPMFetch and failed. Let me know whether you need the functionality of any of your old plugins or of CPMFetch.
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Poppie

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #10 on: February 15, 2021, 09:58:34 pm »

Thank you so much, so grateful.
Had a quick look and it looks different so I'm guessing plugins are needed but off to work now, it is morning in Australia.
Will contact you tonight if that is ok.

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Poppie

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #11 on: February 16, 2021, 09:53:18 am »

Hi
Re the links from this site -

joaquinphoenixcentral.com can be deleted as I have closed that website.
Could you please replace above link with fb link https://www.facebook.com/Joaquin-Phoenix-Central-153147988082477

The Forum link should be iaajp.forumotion.com

Re plugins - I am not sure but the things which are not right as follows

Main Page - The category section was much larger, not so squashed

Categories - When you click on eg Film, the category under that was just the films available.  When you clicked on choice of film then you would see the picture folders.  It is such a mess now as once you click on film for eg you see the title film plus all folders.  Hopefully a plug in can get that back.

Preferably if you could, I would like the plug ins you mentioned to be replaced as best you can.  I looked at configuration and noticed things I cannot do now.

I really appreciate your help and maybe with some replacement plug ins it will get back to how it was.

Thanking you so much.

PS. If you need my log on and p/w for the gallery please let me know.
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Poppie

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #12 on: February 17, 2021, 10:07:00 am »

Thank you, site is looking much better now and close to how it was.
I have just added some files and noticed the folder should appear on the left side bar with details of the new additions.  I have tried to figure out why the home page looks different.  The new or latest pictures added should be at the top, not the categories.  Don't know if that is to do with another plugin or will I have to employ someone to fix it for me?
Thanking you
Poppie
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ron4mac

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #13 on: February 17, 2021, 02:35:24 pm »

The order of displayed items on the home page is controlled in the config and has not changed.

The display of new upload info on the left panel was done using the CPMFetch add-on ... which I had to disable. I don't know much about the add-on but I'll see if I can get a working version there and reimplement it.
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Poppie

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Re: Fatal Error After Uninstalling Adobe Flash Player
« Reply #14 on: February 18, 2021, 01:27:53 pm »

The site is looking beautiful now, you have got everything working for me and I am grateful you took the time to help me, it's so appreciated.
Hopefully I can go on my merry way without any more problems.
Thanking you
Poppie


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