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Author Topic: Issue to access to Admin panel  (Read 7315 times)

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allanclp

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Issue to access to Admin panel
« on: October 04, 2019, 08:25:19 pm »

Hello people  :)

So to be short, when I log to my gallery this message is showing up in red "Warning, your browser does not accept cookies." and it redirects me to the index page (web address gallery.com/index.php?message_id=ffa4713fc2f5fbb05d35e96f2e95a1cb&message_icon=success#cpgMessageBlock) without giving access to the admin panel.

I updated my gallery to cpg6x but the problem is still on.

Hope you can help. Cheers !
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Phill Luckhurst

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Re: Issue to access to Admin panel
« Reply #1 on: October 05, 2019, 01:09:37 am »

Try a different browser. If that fails a link to your site will help diagnosis
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It is a mistake to think you can solve any major problems just with potatoes.

allanclp

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Re: Issue to access to Admin panel
« Reply #2 on: October 05, 2019, 01:09:27 pm »

Try a different browser. If that fails a link to your site will help diagnosis

Hi Phill,
I tried it under Safari, Chrome & Firefox. Same problem on three.
http://charmedverasisters.com
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ron4mac

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Re: Issue to access to Admin panel
« Reply #3 on: October 05, 2019, 01:46:52 pm »

Check cookie settings in your config...
cookie name:  cpg1xx
path:  /

Have you used a cookie consent plugin in the past?
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allanclp

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Re: Issue to access to Admin panel
« Reply #4 on: October 05, 2019, 01:56:37 pm »

Check cookie settings in your config...
cookie name:  cpg1xx
path:  /

Have you used a cookie consent plugin in the past?

I don't think I've had a cookie plugin configured before, and nothing related in my plugins folder.
I cannot access the config settings though, as it won't redirect me to the admin panel...
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ron4mac

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Re: Issue to access to Admin panel
« Reply #5 on: October 05, 2019, 02:14:38 pm »

Do as I instructed here and I'll see if I can help you.

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allanclp

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Re: Issue to access to Admin panel
« Reply #6 on: October 05, 2019, 05:30:29 pm »

Do as I instructed here and I'll see if I can help you.

It's uploaded, thanks for your help!
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ron4mac

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Re: Issue to access to Admin panel
« Reply #7 on: October 05, 2019, 09:44:23 pm »

Should be okay now. Turned off the cookies_need_consent flag in the database.
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allanclp

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Re: Issue to access to Admin panel
« Reply #8 on: October 05, 2019, 10:52:30 pm »

Should be okay now. Turned off the cookies_need_consent flag in the database.

It's working perfetly now, thanks you're a savior!
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