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Author Topic: Critical error seen  (Read 9776 times)

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wadiuwant

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Critical error seen
« on: November 20, 2018, 09:42:03 pm »

The following message is displayed when I try to get to my gallery:

Coppermine critical error:
Unable to connect to database !

MySQL said: The server requested authentication method unknown to the client

I believe I'm using 1.5.46.
Richard
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ron4mac

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Re: Critical error seen
« Reply #1 on: November 21, 2018, 03:05:51 am »

You may be able to resolve it by changing the password for the database via your hosting cPanel. Make sure it is the same in your gallery config: include/config.inc.php. If that doesn't help, the issue will have to be resolved with the help of your host. This error is being caused by changes that they made with their MySQL database software.
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wadiuwant

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Re: Critical error seen
« Reply #2 on: November 21, 2018, 09:34:15 am »

Password mismatch solved by host.

Thank you for your assistance.
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