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Author Topic: Banned User -- how to "Unban"  (Read 5170 times)

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Hirsch

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Banned User -- how to "Unban"
« on: July 12, 2016, 06:06:11 pm »

Kind of stumped by this, but when I click the "users" menu, I have an option to ban a user, but I cannot see a listing of users who were banned. I have one user who tried to create an account but screwed it up, and now cannot create a new account with her standard email address. I cannot find this user, there is no listing of banned users, therefore I cannot change her status. Any suggestions here would be appreciated.
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klewless

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Re: Banned User -- how to "Unban"
« Reply #1 on: July 13, 2016, 02:04:08 pm »

I agree, that it would be best to have that feature available somewhere in Admin mode. I checked mine but wasn't able to locate it, either.

If you want to see a list of your bans:
open your web shell, go to PHP My Admin, and login to the database. In your Coppermine files there is a table for Banned Users and there you can edit or delete.

Hope this helps! :)
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Αndré

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Re: Banned User -- how to "Unban"
« Reply #2 on: July 14, 2016, 10:49:19 am »

Maybe both of you have missed the button "Ban Users" (banning.php).
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klewless

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Re: Banned User -- how to "Unban"
« Reply #3 on: July 14, 2016, 02:17:19 pm »

The problem here was Unbanning someone's IP, Andre. I thought there ought to be "something" but, as my forum is bridged, the Users table is sort of useless except as a reference, so I have gotten into the habit of working with the data base directly. It works though, and you can see the list and the IPs.
 :-[
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Αndré

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Re: Banned User -- how to "Unban"
« Reply #4 on: July 14, 2016, 02:24:43 pm »

Regardless of what criteria a user is banned, you can undo this in the "Ban Users" form. But I think I know what's wrong for the OP.

cannot create a new account with her standard email address. I cannot find this user, there is no listing of banned users

That's not because the user is banned, but because that email address already belongs to a registered user in your board. I'm not sure what you mean with "screwed up", but you (as admin), as well as your user can reset the password.
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klewless

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Re: Banned User -- how to "Unban"
« Reply #5 on: July 15, 2016, 02:55:53 am »

 :) :) :)  :) :) :)

 :)
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