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Author Topic: Ubuntu Server 500 error  (Read 9700 times)

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amerkfan

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Ubuntu Server 500 error
« on: October 31, 2012, 04:51:16 am »

I have a fresh install on a newly created Ubuntu 12.04 server that I manage myself. When uploading, I get a 500 error whether it is a single file or bulk upload. I am a bit of a noob and would appreciate any help I can get.
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amerkfan

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Re: Ubuntu Server 500 error
« Reply #1 on: October 31, 2012, 04:55:24 am »

I forgot to add I created a user test_user with a password of Password123 for you to use when investigating this issue on tomsmess.com. The index page for the website will redirect you to the coppermine index.php
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amerkfan

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Re: Ubuntu Server 500 error
« Reply #2 on: October 31, 2012, 12:46:38 pm »

Another bit of information from my apache2  error log (ImageMagick is installed correctly):

sh: /imagemagick/convert: No such file or directory
sh: /imagemagick/bin/convert: No such file or directory
sh: /local/bin/convert: No such file or directory
sh: /local/bin/imagemagick/convert: No such file or directory
sh: /local/bin/imagemagick/bin/convert: No such file or directory
sh: /usr/local/convert: No such file or directory
sh: /usr/local/bin/convert: No such file or directory
sh: /usr/local/bin/imagemagick/convert: No such file or directory
sh: /usr/local/bin/imagemagick/bin/convert: No such file or directory
sh: /convert: No such file or directory

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Αndré

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Re: Ubuntu Server 500 error
« Reply #3 on: October 31, 2012, 03:11:37 pm »

I just uploaded a file to your gallery successfully. Have you changed anything in the meantime?
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amerkfan

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Re: Ubuntu Server 500 error
« Reply #4 on: November 06, 2012, 02:53:45 pm »

I don't know what happened but now I get a Server (IO) Error...
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amerkfan

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Re: Ubuntu Server 500 error
« Reply #5 on: November 06, 2012, 02:58:04 pm »

here's the last few lines of debug:
SWF DEBUG: Event: uploadError : IO Error : File ID: SWFUpload_0_0. IO Error: Error #2038
Error Code: IO Error, File name: Mountain Pixies.jpg, Message: Error #2038
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amerkfan

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Re: Ubuntu Server 500 error
« Reply #6 on: November 08, 2012, 03:39:44 am »

trashing the whole thing and trying a clean install from the start including OS
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Phill Luckhurst

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Re: Ubuntu Server 500 error
« Reply #7 on: November 08, 2012, 09:06:21 am »

I assume you are self hosting? In these cases it is almost impossible for us to help as the errors are server related, not CPG related. There are so many ways a server can be setup it would require direct access to debug. At the very least with a 500 server error you need to know where your logs are and examine them to understand where the error is. As such there is probably ver little we can advise on.
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It is a mistake to think you can solve any major problems just with potatoes.
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