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Author Topic: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working  (Read 5949 times)

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apie

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1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
« on: July 24, 2012, 06:27:03 pm »

I upgraded following the directions on this site.

I enabled captcha for registrations but it only shows a red x.

Also, clicking any of the help popups brings up an IE cannot read this webpage format error message.

The phpinfo screen shows the following under GD

GD Support  enabled 
GD Version  bundled (2.0.34 compatible) 
GIF Read Support  enabled 
GIF Create Support  enabled 
JPG Support  enabled 
PNG Support  enabled 
WBMP Support  enabled 
XPM Support  enabled 
XBM Support  enabled 
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Jeff Bailey

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« Last Edit: July 25, 2012, 04:16:55 am by Jeff Bailey »
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apie

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Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
« Reply #2 on: July 25, 2012, 04:44:25 pm »

Site is www.attitudepie.com/wholesale

I didn't have any plugins or custom themes installed on 1.4.x.

When checking phpinfo i don't even see an entry for freetype support.  So that would mean it's not enabled I assume.  Correct?
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Jeff Bailey

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Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
« Reply #3 on: July 25, 2012, 10:18:11 pm »

When checking phpinfo i don't even see an entry for freetype support.  So that would mean it's not enabled I assume.  Correct?
That would be my guess but you can always contact your hosting provider for a definitive answer.

As for your help popups check if help.php is in Coppermines root dir. If that doesn't solve the issue please start another thread.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270618.html#msg270618
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apie

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Re: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
« Reply #4 on: July 26, 2012, 12:53:20 am »

That would be my guess but you can always contact your hosting provider for a definitive answer.

As for your help popups check if help.php is in Coppermines root dir. If that doesn't solve the issue please start another thread.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270618.html#msg270618

I'm waiting for a response from my host.

The help file is there so I'll start a new thread.

Thank you.
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apie

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Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
« Reply #5 on: August 15, 2012, 06:24:41 pm »

The captcha issue is now fixed.
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apie

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Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
« Reply #6 on: August 15, 2012, 07:50:35 pm »

It was fixed by my webhost enabling freetype support.
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Jeff Bailey

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Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
« Reply #7 on: August 15, 2012, 08:58:55 pm »

Thank you for confirming the fix.
Please mark your topic as solved.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270631.html#msg270631
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