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Author Topic: Blank white page after submitting registration  (Read 4647 times)

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edpaffjr

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Blank white page after submitting registration
« on: December 22, 2011, 09:26:19 pm »

After upgrading from v1.3.x our registration form goes to blank white page after clicking the "submit registration" button.

http://www.oarsa.org/photos/register.php
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edpaffjr

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Re: Blank white page after submitting registration
« Reply #1 on: December 22, 2011, 09:51:08 pm »

I should add that the registration process is not completing either. I wasn't aware of the issue until today, and I haven't had a user registered since Nov 9th. Often I get multiple registrations in a single day.
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Joe Carver

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Re: Blank white page after submitting registration
« Reply #2 on: December 22, 2011, 10:22:54 pm »

If you have followed the steps for upgrading from 1.3.x - 1.5.x on the documentation package, then;

1) Run versioncheck to confirm that you have successfully uploaded all cpg 1.5.16 files.

2) Try removing your custom header + footer for a test.

Moving topic to Upgrading

edpaffjr

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Re: Blank white page after submitting registration
« Reply #3 on: December 23, 2011, 12:24:22 am »

Removing the custom header and footer does fix the problem. Thanks for the tip, as I hadn't thought about doing that to see if it would help.

It seems that between a mysql database call that was being made and some extra php variables that were being set that I didn't need, something was causing the registration process to fail. After reworking my code a bit, I think I have it fixed.

Thanks again.
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