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Author Topic: FTP, Redirection and Page error  (Read 1910 times)

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FTP, Redirection and Page error
« on: May 22, 2011, 07:06:52 pm »

Good afternoon I hope you can help me here

I have now three problems with the gallery

1. Main issue now can't enter to the page (none can't) it appears a message "Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects" and can't see how to fix it and its not only me: "The webpage at has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer."

The page is:

2. I upload the files to the ftp without nay problem as I always do, have my albums already created etc. But when I go to "batch add files" do all the steps, pick my album but at the end it says tehre aren't files on the folder, and the ftp already has all added without any issue this has never happened before

3.  and third don't know what's happening, we click on the thumbnail and redirects to the main page. Clueless about that

hope you can help me


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Re: FTP, Redirection and Page error
« Reply #1 on: May 23, 2011, 10:31:25 am »

Please respect our 'one question per thread' rule next time.

1. Check your .htaccess file for any redirections or ask your hosting provider

2. Probably you have 'bad' characters in one of the directories. Please try again with folder names that only contains A-Z, a-z, 0-9 and _ or -

3. How can you click on the thumbnail if you cannot access your gallery (see issue 1.)?


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Re: FTP, Redirection and Page error
« Reply #2 on: May 23, 2011, 05:29:58 pm »

Sorry I didn't know was one question per thread I apologize

I'll check the first two solutions

About the third, this was happening before the redirection problem started
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