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Author Topic: guest comments and rating problem  (Read 12370 times)

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vlkoun

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guest comments and rating problem
« on: July 18, 2010, 12:01:09 pm »

Hi.
I've set in configuration that guests are allowed to rate and comment my albums, but I still cannot see icons for that when going through my pictures.
Rating and comments don't show neither for guest nor when I'm logged in.
Every possible setting I've found is on.

http://www.vlkoun.cz/gallery
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Joe Carver

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Re: guest comments and rating problem
« Reply #1 on: July 18, 2010, 02:04:56 pm »

I've set in configuration.........

  • Have you set permissions in group manager?
  • Have you set permissions for each album?
  • Have you read your document package?

vlkoun

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Re: guest comments and rating problem
« Reply #2 on: July 18, 2010, 04:00:41 pm »

1) Yes
2) when I check "guest can comment and rate pictires boxes" in album setting and save the settings it always disappear when I open it again in future
3) what do you mean by that?
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Joe Carver

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Re: guest comments and rating problem
« Reply #3 on: July 18, 2010, 11:59:18 pm »

1) Good
2) Clear your cache, use a different browser, don't leave "remember forms", etc turned on
3) http://www.vlkoun.cz/gallery/docs/

vlkoun

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Re: guest comments and rating problem
« Reply #4 on: July 19, 2010, 07:05:33 am »

2) it didn't help me
3) I've read all parts about comments, that's why i'm seeking for help here  ;)
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Joachim Müller

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Re: guest comments and rating problem
« Reply #5 on: July 19, 2010, 07:36:10 am »

Post a screenshot (attach it to your posting) that shows your gallery's groups control panel (temporarily switch to English before you do that by following this link: http://www.vlkoun.cz/gallery/groupmgr.php?lang=english, switch back afterwards by going to http://www.vlkoun.cz/gallery/?lang=xxx). Post a screenshot as well of the album properties screen of at least one album where the user is supposed to be able to rate and comment.
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vlkoun

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Re: guest comments and rating problem
« Reply #6 on: July 19, 2010, 03:05:36 pm »

Post a screenshot (attach it to your posting) that shows your gallery's groups control panel (temporarily switch to English before you do that by following this link: http://www.vlkoun.cz/gallery/groupmgr.php?lang=english, switch back afterwards by going to http://www.vlkoun.cz/gallery/?lang=xxx). Post a screenshot as well of the album properties screen of at least one album where the user is supposed to be able to rate and comment.

I'm attaching screens.
The problem probalby is, that when click yes at "visitors can rate files" ans save the setting it will stay blank next time.
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Αndré

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Re: guest comments and rating problem
« Reply #7 on: July 19, 2010, 07:36:48 pm »

Can you please post a screen shot of phpMyAdmin showing the columns 'comments' and 'votes' of that album? Thank you.
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vlkoun

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Re: guest comments and rating problem
« Reply #8 on: July 19, 2010, 08:52:54 pm »

Can you please post a screen shot of phpMyAdmin showing the columns 'comments' and 'votes' of that album? Thank you.

In english this time :)
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Joe Carver

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Re: guest comments and rating problem
« Reply #9 on: July 19, 2010, 11:32:22 pm »

A test user account with album creation and upload privileges might help.

vlkoun

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Re: guest comments and rating problem
« Reply #10 on: July 20, 2010, 05:30:43 am »

test/test
debug mode is on now
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Αndré

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Re: guest comments and rating problem
« Reply #11 on: July 20, 2010, 06:48:04 am »

Sorry. I need to see the columns 'comments' and 'votes' of the albums table. Your screen shot has to look similar to my attachment.
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vlkoun

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Re: guest comments and rating problem
« Reply #12 on: July 20, 2010, 09:35:48 am »

It's empty.
I've also attached screen from album editing.
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Αndré

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Re: guest comments and rating problem
« Reply #13 on: July 20, 2010, 10:21:39 am »

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vlkoun

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Re: guest comments and rating problem
« Reply #14 on: July 20, 2010, 12:48:23 pm »

André: "I even cannot log in as admin."

The logging is down :(
I have no idea what to do now. I've changed my admin password to a different one which doesn't work.
I've tried three times to click on "I've forgot my password" button. Passwords sent to me by CPG don't work to.
Now I'm totally screwed.
I wonder if I'm that stupid or what? But I had no problems last year with 1.4x version though :(
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vlkoun

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Re: guest comments and rating problem
« Reply #15 on: July 20, 2010, 01:02:53 pm »

http://documentation.coppermine-gallery.net/en/users.htm#lost_password

didn't help me too
I must delete whole gallery  :'(
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Αndré

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Re: guest comments and rating problem
« Reply #16 on: July 20, 2010, 01:14:05 pm »

Something is definitely wrong in your gallery. Please install a second test gallery and try if your issues occurs there, too.
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vlkoun

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Re: guest comments and rating problem
« Reply #17 on: July 20, 2010, 02:12:06 pm »

Something is definitely wrong in your gallery. Please install a second test gallery and try if your issues occurs there, too.

You can lock this topic.
New gallery works fine so far. It seems that a I'm an SQL novice. I've propably set up database wrong again :(
MySQL connection collation has to be UTF. That important information is missing in docs. I found it at forum board. You should add it to install infos for newbies like me.
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vlkoun

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Re: guest comments and rating problem
« Reply #18 on: July 20, 2010, 02:14:27 pm »

BTW, it's really strange that wrong collation caused only some specific problems with logging, commenting and rating but gallery itself worked  :o
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Αndré

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Re: guest comments and rating problem
« Reply #19 on: July 20, 2010, 02:38:00 pm »

I claim that the collation wasn't the culprit of your problems. The collation affects only the ordering of your search results inside the database.

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