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Author Topic: problems with new registrations  (Read 13864 times)

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utu

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problems with new registrations
« on: March 12, 2010, 02:50:48 pm »

I have checked all these options in the Registration frame:
User registration requires email verification            
Notify admin of user registration by email         
Admin activation of registrations

But I don't receive any email and I can't activate registrations, however the non activated users results in the member list.
The contact form to send email to the Admin works well.
Please help, thank you.
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Joachim Müller

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Re: problems with new registrations
« Reply #1 on: March 12, 2010, 02:57:38 pm »

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utu

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Re: problems with new registrations
« Reply #2 on: March 12, 2010, 03:01:50 pm »

This is the link to my gallery:
http://claudiorampini.com/cpg/
I'm talking about of Registration in the config panel.
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Αndré

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Re: problems with new registrations
« Reply #3 on: March 12, 2010, 03:57:13 pm »

If you as admin create users manually, there will be sent no email.
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utu

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Re: problems with new registrations
« Reply #4 on: March 12, 2010, 04:13:44 pm »

If you as admin create users manually, there will be sent no email.
I had a lot of spam users in the last 2 months in the member list and didn't receive any email from Coppermine, to confirm or not their registration. Anyway, any user (human or bot), try to register to my coppermine gallery is included in the member list.
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Joachim Müller

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Re: problems with new registrations
« Reply #5 on: March 12, 2010, 06:01:30 pm »

What's your email settings in config in coppermine? Are you on Windows or Unix? Did any version of coppermine on your server ever send emails?
You have to understand that coppermine doesn't come with a mailserver of it's own: it requires your webserver to be set up accordingly. Please read up http://claudiorampini.com/cpg/docs/en/configuration.htm#admin_email as well
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utu

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Re: problems with new registrations
« Reply #6 on: March 12, 2010, 07:21:22 pm »

I use coppermine since the 1.3 version. In the 1.4 version the notifications via email worked good with sendmail. The gallery is on a linux server, the smtp fields were and are left blank, also the users that send messages through the coppermine form works good, but no email for new registered users.
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Αndré

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Re: problems with new registrations
« Reply #7 on: March 12, 2010, 07:50:02 pm »

Maybe it depends on the settings of your mailserver? I had some trouble when sending mails to @googlemail.com addresses. My provider blocked them for spam reasons.
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utu

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Re: problems with new registrations
« Reply #8 on: March 12, 2010, 11:40:27 pm »

just unchecked "Admin activation of registrations", the problem is partially resolved, the user can receive the mail from coppermine to activate his account. The Admin only has problem to receive the mail from the system.
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Joe Carver

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Re: problems with new registrations
« Reply #9 on: March 13, 2010, 01:24:24 pm »

From a few tests, this seems to be the behavior for Admin approval of new registrations.

Case 1: Admin activates new user from user administration page. User is active, no mail sent to new user, no notices in debug output.

Case 2: Admin receives email notification of new user. Copies and pastes activation link into browser. New user will receive activation email.


Case 2 notices/debug output when admin copies and pastes activation link into browser from activation notice email. New user will receive notification in this case.

Code: [Select]
/include/mailer.inc.php

    * Warning line 59: array_flip() [function.array-flip]: The argument should be an array
    * Warning line 59: strtr() [function.strtr]: The second argument is not an array

@utu - you could use case 2

utu

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Re: problems with new registrations
« Reply #10 on: March 18, 2010, 01:02:07 am »

Hi Joe, I didn't resolve my problem because I can't understand your Case 2, as Admin I can't receive any mail notification of new user from the system, this is my problem.
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Joe Carver

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Re: problems with new registrations
« Reply #11 on: March 18, 2010, 02:05:16 am »

You then need to confirm that your mail settings are correct. Use the Contact form or ecards - send a mail to yourself or to an account you know is working. You can also use "notify admin of comments". All of those work without any problems in cpg 1.5.3.

utu

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Re: problems with new registrations
« Reply #12 on: March 18, 2010, 12:57:49 pm »

Hello Joe, sending ecard works good, also the new user receive the registration confirmation mail. But I can't receive any notification as Admin about the new users, only the Admin has problem to receive mails from the system. How can I check if the sending mail system is broken?
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Joe Carver

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Re: problems with new registrations
« Reply #13 on: March 18, 2010, 01:49:30 pm »

Try the setting in Config. Notify admin of comments by email enable comments, make one and see what happens.

Also you can enable the Contact form and send a message.

It appears that you have no problem sending some outgoing messages from Coppermine. Perhaps the problems lie with your mail server and the incoming messages sent from your Coppermine. I assume that you have properly set in Config. >> General Settings >>  Gallery administrator email - have you checked that?

utu

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Re: problems with new registrations
« Reply #14 on: March 18, 2010, 07:28:04 pm »

Notify admin of comments by email is enabled
Gallery administrator email is there and is correct.
The contact form works well, I don't have any problem to send mail from Coppermine. But as Admin I can't receive anything, may be the problem is somewhere in the php code or in the database, both were upgraded in the years to more recent versions. I'll try check the files with versioncheck.
Thank you for your help.
Claudio
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Joe Carver

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Re: problems with new registrations
« Reply #15 on: March 18, 2010, 08:32:27 pm »

If you do receive email when you send a message from your contact form (verifying that your admin email address is ok), then perhaps some of the cpg files did not copy correctly when you uploaded them to your server. 

Your error cannot be reproduced by me nor could I find any similar postings about your issue.

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Re: problems with new registrations
« Reply #16 on: April 18, 2010, 06:05:52 pm »

I am having similar issues, like the ones described. I am (as the administrator) receiving emails but these are blank, with no subject. And as the user i receive no email messages after registering.. I am trying to do some initial debugging.
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Joachim Müller

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Re: problems with new registrations
« Reply #17 on: April 18, 2010, 06:45:36 pm »

I am having similar issues, like the ones described.
Then the same advice already given in this thread applies to you, don't you think? You could at least have read the thread you're trying to hijack, e.g.
Board rules / Forum policies: Post Links.
. Locking.
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