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Author Topic: Error with Upload Pics using File Uploads  (Read 5004 times)

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castler

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Error with Upload Pics using File Uploads
« on: April 07, 2010, 07:02:17 am »

I've read thoroughly through the docs and can't locate the answer to this issue I'm having when uploading via the browse button.

When uploading a picture, i go through the process of it confirming the photos were successful, and get the following:

"1 uploads were successful.

Please click 'Continue' to add the files to albums."


Click continue, select an album to place the photo, enter the information about the photo, and get this error:

"The previous file could not be placed.

You have successfully placed all the files."


Don't understand, it didn't upload, but it placed the files...
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Joachim Müller

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Re: Error with Upload Pics using File Uploads
« Reply #1 on: April 07, 2010, 07:55:49 am »

I've read thoroughly through the docs
Really? Amazing. I didn't get that impression. Read up
Asking for support on upload issues

When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested. If you want fast results, you should disable admin approval for the group the test user is in, so supporters can tell instantly what is wrong without needing to double-check.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!
(taken from the docs that you claim to have read).
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castler

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Re: Error with Upload Pics using File Uploads
« Reply #2 on: April 07, 2010, 08:29:20 am »

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Joachim Müller

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Re: Error with Upload Pics using File Uploads
« Reply #3 on: April 07, 2010, 08:48:18 am »

Number of file uploads is set to 2 (should be 1). Number of URI uploads is set to 3 (should be 0). Debug_mode is off (should be on).
with the above mentioned settings in place
is the sentence that you appear to have ignored. Do I have to quote that as well? Sigh:
Upload troubleshooting

If you are experiencing issues with coppermine's upload process, temporarily change your coppermine settings as suggested below to get more detailed error messages. This applies to all upload methods, not only HTTP uploads.

    * Log in as admin
      Go to your coppermine page and log in as admin
    * Go to the config screen
    * Scroll to the bottom of the page
    * Expand the "Maintenance settings" section by clicking on it
    * Enable debug mode for everyone
      (set Enable debug mode to "Yes: Everyone")
    * Leave display of notices switched off
      (notices are only meant for developers. If you have idea what they mean, leave them off.)
    * Save the new settings by clicking on "Save new configuration"
    * Go to the "groups" panel
    * Set the upload form configuration for all groups to "Single file uploads only"
         1. set File upload boxes to "1" (1)
         2. set URI upload boxes to "0" (2)
         3. set No. of boxes to "fixed" (3)

# Save your new settings
(click on "Apply Modifications")

Then try to upload (using http uploads, even if you experienced troubles using another upload method) - you should get a more detailed error message that tells you what exactly goes wrong with your uploads. If the error message doesn't mean anything to you, search the support board for the error message you get.
Behaving difficult (i.e. not doing as supporters suggest) usually results in supporters getting reluctant to look into your issues (if at all). I know better ways to kill time than repeating what is written in the docs to you, as I'm not a trained talking parrot.
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castler

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Re: Error with Upload Pics using File Uploads
« Reply #4 on: April 07, 2010, 08:58:41 am »

I now have the settings in place, the server is acting up on me but it should be good now.
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Joachim Müller

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Re: Error with Upload Pics using File Uploads
« Reply #5 on: April 07, 2010, 09:02:11 am »

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castler

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Re: Error with Upload Pics using File Uploads
« Reply #6 on: April 07, 2010, 09:04:30 am »

Ok, I got it now, I actually had the config settings, for the method of resizing images, It was set to :"Image magick", so i set it to "GD Version 2.x and that fixed it. Sorry for the confusion.
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