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Author Topic: error 404 from uploading  (Read 33021 times)

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Gravity

  • Coppermine newbie
  • Offline Offline
  • Posts: 5
error 404 from uploading
« on: May 25, 2010, 02:19:59 am »

Hi,

I've just installed cpg1.5.3 RC on my Centos 5.4 dedicated server, with MySQL 5.0.90-community, Apache version 2.2.15, PHP version 5.2.13, with GD2. URL is http://pwnwear.com/gallery

It's working. I've uploaded files (see working-gallery file).
However when I try to upload a larger jpg file, I get an error 404 (see attached).

I have directory permissions set to 777 as required.
Install fresh (never used this software before, done by hand not Fantastico).
No bridging.
Client Windows 7 64 bit, browser Chrome.
English language.

The file I tried to upload is hosted here if you wanted to check it.
http://static.pwnwear.com/temp/WoWScrnShot_052010_201627.jpg
Logged

onthepike

  • Guest
Re: error 404 from uploading
« Reply #1 on: May 25, 2010, 06:42:21 am »

Check your php.ini settings. You might need to modify the max upload values. Otherwise, you and I have somewhat similar configurations, with the exception of your 777 CHMOD. Try changing it to 755. Also, is there any difference using batch vs single file upload?

You should post a test (non-admin) user account for us to test uploads.

As you can see, I had no problem uploadimng that image on my testbed:

Logged

onthepike

  • Guest
Re: error 404 from uploading
« Reply #2 on: May 25, 2010, 06:46:07 am »

Also, please see the section on requesting upload support and post back using the template provided.

Lastly, you should have posted this message under the forum.coppermine-gallery.net > Support > cpg1.5.x Support > cpg1.5 upload > sub-forum as opposed to the forum.coppermine-gallery.net > Dev Board > cpg1.5 Testing/Bugs > sub-forum.
Logged

Gravity

  • Coppermine newbie
  • Offline Offline
  • Posts: 5
Re: error 404 from uploading
« Reply #3 on: May 25, 2010, 07:57:04 am »

I changed permissions to 755.
I reviewed the 'uploading trouble-shooting' file, thanks for that. It was not obvious to find that help file from the docs section on alpha/beta testing.
I changed settings to simple, and tried to upload again with the simple interface. It worked this time.

The succesful debug info is below, in case that is useful.
Code: [Select]
USER:
------------------
Array
(
    [ID] => 0a8e78bff017ccda77479b3291c8398e
    [am] => 1
    [lang] => english
    [liv] => Array
        (
        )

)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => Gravity
    [groups] => Array
        (
            [0] => 1
        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [access_level] => 3
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
    [allowed_albums] => Array
        (
        )

)

==========================
Queries:
------------------
Array
(
    [0] => SELECT name, value FROM cpg15x_config [include/init.inc.php:177] (0 ms)
    [1] => SELECT * FROM cpg15x_plugins ORDER BY priority [include/plugin_api.inc.php:54] (0 ms)
    [2] => SELECT user_id, time FROM `icecrown_gallery`.cpg15x_sessions WHERE session_id = '69ca957951931f0245eb44c7bdf08bc6' [bridge/coppermine.inc.php:258] (0 ms)
    [3] => SELECT user_id, user_password FROM `icecrown_gallery`.cpg15x_users WHERE user_id = 1 [bridge/coppermine.inc.php:270] (0 ms)
    [4] => SELECT u.user_id AS id, u.user_name AS username, user_password AS password, u.user_group AS group_id FROM `icecrown_gallery`.cpg15x_users AS u LEFT JOIN `icecrown_gallery`.cpg15x_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' [bridge/udb_base.inc.php:72] (0 ms)
    [5] => SELECT user_group_list FROM `icecrown_gallery`.cpg15x_users AS u WHERE user_id='1' AND user_group_list <> '' [bridge/coppermine.inc.php:200] (0 ms)
    [6] => SELECT MAX(group_quota) AS disk_max, MIN(group_quota) AS disk_min, MAX(can_rate_pictures) AS can_rate_pictures, MAX(can_send_ecards) AS can_send_ecards, MAX(can_post_comments) AS can_post_comments, MAX(can_upload_pictures) AS can_upload_pictures, MAX(can_create_albums) AS can_create_albums, MAX(has_admin_access) AS has_admin_access, MAX(access_level) AS access_level, MIN(pub_upl_need_approval) AS pub_upl_need_approval, MIN( priv_upl_need_approval) AS  priv_upl_need_approval FROM cpg15x_usergroups WHERE group_id in (1) [bridge/udb_base.inc.php:323] (0 ms)
    [7] => SELECT group_name FROM  cpg15x_usergroups WHERE group_id= 1 [bridge/udb_base.inc.php:327] (0 ms)
    [8] => SELECT lang_id FROM cpg15x_languages WHERE enabled='YES' [include/init.inc.php:318] (0 ms)
    [9] => SELECT user_favpics FROM cpg15x_favpics WHERE user_id = 1 [include/init.inc.php:376] (0 ms)
    [10] => DELETE FROM cpg15x_banned WHERE expiry < '2010-05-25 01:38:32' [include/init.inc.php:432] (0 ms)
    [11] => SELECT null FROM cpg15x_banned WHERE (user_id=1 OR '124.168.149.75' LIKE ip_addr ) AND brute_force=0 LIMIT 1 [include/init.inc.php:448] (0 ms)
    [12] => SELECT aid FROM cpg15x_pictures AS p WHERE pid='4'  LIMIT 1 [displayimage.php:326] (0 ms)
    [13] => SELECT title, keyword FROM cpg15x_albums WHERE aid = 1 [include/functions.inc.php:2298] (0 ms)
    [14] => SELECT COUNT(*) FROM cpg15x_pictures WHERE ((aid='1'  ) )  [include/functions.inc.php:1222] (0 ms)
    [15] => SELECT r.pid, r.aid, filepath, filename, url_prefix, pwidth, pheight, filesize, ctime, r.title, r.keywords, r.votes, pic_rating, hits, caption, r.owner_id, pic_raw_ip, pic_hdr_ip FROM cpg15x_pictures AS r
                    WHERE ((aid = 1  ) )
                    ORDER BY filename ASC
                     [include/functions.inc.php:1253] (0 ms)
    [16] => SELECT title, comments, votes, category, aid FROM cpg15x_albums WHERE aid='1' LIMIT 1 [displayimage.php:427] (0 ms)
    [17] => SELECT extension, mime, content, player FROM cpg15x_filetypes [include/functions.inc.php:5732] (0 ms)
    [18] => SELECT pic_id FROM cpg15x_votes WHERE pic_id=4 AND user_md5_id='c4ca4238a0b923820dcc509a6f75849b' [include/themes.inc.php:3649] (16 ms)
    [19] => SELECT user_name as user_name FROM `icecrown_gallery`.cpg15x_users WHERE user_id = '1' [bridge/udb_base.inc.php:256] (0 ms)
    [20] => SELECT COUNT(msg_id) FROM cpg15x_comments WHERE pid='4' [include/themes.inc.php:3778] (5 ms)
    [21] => SELECT r.pid, r.aid, filepath, filename, url_prefix, pwidth, pheight, filesize, ctime, r.title FROM cpg15x_pictures AS r
                    WHERE ((aid = 1  ) )
                    ORDER BY filename ASC
                     LIMIT 0 ,2 [include/functions.inc.php:1253] (0 ms)
    [22] => SELECT COUNT(*) FROM cpg15x_pictures WHERE approved = 'NO' [include/functions.inc.php:2366] (0 ms)
    [23] => SELECT lang_id, abbr FROM cpg15x_languages WHERE available='YES' AND enabled='YES' [include/themes.inc.php:2314] (0 ms)
    [24] => SELECT message FROM cpg15x_temp_messages  WHERE message_id = 'af7cff163941261656d36ecef6c30b48' LIMIT 1 [include/functions.inc.php:4835] (0 ms)
    [25] => DELETE FROM cpg15x_temp_messages WHERE message_id = 'af7cff163941261656d36ecef6c30b48' [include/functions.inc.php:4846] (0 ms)
    [26] => DELETE FROM cpg15x_temp_messages WHERE time < 1274762313 [include/functions.inc.php:4867] (0 ms)
)

==========================
GET :
------------------
Array
(
    [pid] => 4
    [message_id] => af7cff163941261656d36ecef6c30b48
    [message_icon] => info
)

==========================
POST :
------------------
Array
(
)

==========================
COOKIE :
------------------
Array
(
    [__qca] => P0-1520787165-1272021387550
    [66775eeeb52c6a43905f956e36c4e69a] => 1a76d3663a599df9f1c2f325ca003436
    [wordpress_logged_in_d1ea22d6f30adeed52841a1326a64b95] => Gravity|1274914309|420be6b849268f0179c43be6f2c59a6d
    [phpbb3_4ophc_u] => 2
    [phpbb3_4ophc_k] => ca6f2c67ee36a704
    [phpbb3_4ophc_sid] => 81ad22e75323dc03c9c0b3c547be95c4
    [logintheme] => cpanel
    [cprelogin] => no
    [cpsession] => 2xLex02_zkamnECq_BhEK2nXbDSS3ARyBP0HEAl1SGrQAcOQKflHCcdCOzU5gwJK
    [wp-settings-63] => m6=o&m5=o&editor=tinymce&m0=o&m1=o&m4=o&hidetb=1&m2=o&m9=o&align=center&m8=o&imgsize=full&m7=o&uploader=1
    [wp-settings-time-63] => 1274747700
    [__utmz] => 167082687.1274763143.1.1.utmcsr=murmur.pwnwear.com|utmccn=(referral)|utmcmd=referral|utmcct=/support/
    [style_cookie] => printonly
    [__utma] => 167082687.2042050081.1274763143.1274763143.1274763143.1
    [__utmc] => 167082687
    [__utmb] => 167082687.6.10.1274763143
    [cpg15x_data] => YTozOntzOjI6IklEIjtzOjMyOiIwYThlNzhiZmYwMTdjY2RhNzc0NzliMzI5MWM4Mzk4ZSI7czoyOiJhbSI7aToxO3M6NDoibGFuZyI7czo3OiJlbmdsaXNoIjt9
)

==========================
VERSION INFO :
------------------
PHP version        5.2.13           OK
MySQL version      5.0.90-community OK
Coppermine version 1.5.3            RC

==========================
Module: GD
------------------
Exact version                    2.0.34                     
GD Version                       bundled (2.0.34 compatible)
FreeType Support                 1                         
FreeType Linkage                 with freetype             
T1Lib Support                                               
GIF Read Support                 1                         
GIF Create Support               1                         
JPG Support                      1                         
PNG Support                      1                         
WBMP Support                     1                         
XPM Support                      1                         
XBM Support                      1                         
JIS-mapped Japanese Font Support                           

==========================
Key config settings
------------------
site_url             http://pwnwear.com/gallery/                 
charset              utf-8                                       
allow_private_albums 1                                           
cookie_name          cpg15x                                     
cookie_path          /                                           
impath                                                           
lang                 english                                     
main_page_layout     breadcrumb/catlist/alblist/random,2/lastup,2
silly_safe_mode      0                                           
smtp_host                                                       
theme                curve                                       
thumb_method         gd2                                         

==========================
Plugins
------------------

==========================
Server restrictions
------------------
safe_mode                                                 
safe_mode_exec_dir                                       
safe_mode_gid                                             
safe_mode_include_dir                                     
sql.safe_mode                                             
disable_functions                                         
file_uploads             1                               
include_path             .:/usr/lib/php:/usr/local/lib/php
open_basedir                                             
allow_url_fopen          1                               
max_execution_time       30                               
max_input_time           60                               
upload_max_filesize      2M                               
post_max_size            8M                               
memory_limit             32M                             
suhosin.post.max_vars                                     
suhosin.request.max_vars                                 


==========================
Page (performance)
------------------
Parameter        Current  Peak   
Memory usage     2.74 MiB 4.31 MiB
Page generation  397 ms   397 ms 
Page query time  21 ms    21 ms   
Page query count 27       27     


==========================
               

So then I switched back to advanced mode, using the onscreen toggle (user side).
I get the 404 error again.
Here is the debug info from that failed page.
Code: [Select]
USER:
------------------
Array
(
    [ID] => 0a8e78bff017ccda77479b3291c8398e
    [am] => 1
    [lang] => english
    [liv] => Array
        (
        )

    [upload_method] => swfupload
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => Gravity
    [groups] => Array
        (
            [0] => 1
        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [access_level] => 3
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
    [allowed_albums] => Array
        (
        )

)

==========================
Queries:
------------------
Array
(
    [0] => SELECT name, value FROM cpg15x_config [include/init.inc.php:177] (0 ms)
    [1] => SELECT * FROM cpg15x_plugins ORDER BY priority [include/plugin_api.inc.php:54] (0 ms)
    [2] => SELECT user_id, time FROM `icecrown_gallery`.cpg15x_sessions WHERE session_id = '69ca957951931f0245eb44c7bdf08bc6' [bridge/coppermine.inc.php:258] (0 ms)
    [3] => SELECT user_id, user_password FROM `icecrown_gallery`.cpg15x_users WHERE user_id = 1 [bridge/coppermine.inc.php:270] (0 ms)
    [4] => SELECT u.user_id AS id, u.user_name AS username, user_password AS password, u.user_group AS group_id FROM `icecrown_gallery`.cpg15x_users AS u LEFT JOIN `icecrown_gallery`.cpg15x_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' [bridge/udb_base.inc.php:72] (0 ms)
    [5] => SELECT user_group_list FROM `icecrown_gallery`.cpg15x_users AS u WHERE user_id='1' AND user_group_list <> '' [bridge/coppermine.inc.php:200] (0 ms)
    [6] => SELECT MAX(group_quota) AS disk_max, MIN(group_quota) AS disk_min, MAX(can_rate_pictures) AS can_rate_pictures, MAX(can_send_ecards) AS can_send_ecards, MAX(can_post_comments) AS can_post_comments, MAX(can_upload_pictures) AS can_upload_pictures, MAX(can_create_albums) AS can_create_albums, MAX(has_admin_access) AS has_admin_access, MAX(access_level) AS access_level, MIN(pub_upl_need_approval) AS pub_upl_need_approval, MIN( priv_upl_need_approval) AS  priv_upl_need_approval FROM cpg15x_usergroups WHERE group_id in (1) [bridge/udb_base.inc.php:323] (0 ms)
    [7] => SELECT group_name FROM  cpg15x_usergroups WHERE group_id= 1 [bridge/udb_base.inc.php:327] (0 ms)
    [8] => SELECT lang_id FROM cpg15x_languages WHERE enabled='YES' [include/init.inc.php:318] (0 ms)
    [9] => SELECT user_favpics FROM cpg15x_favpics WHERE user_id = 1 [include/init.inc.php:376] (0 ms)
    [10] => DELETE FROM cpg15x_banned WHERE expiry < '2010-05-25 01:43:36' [include/init.inc.php:432] (0 ms)
    [11] => SELECT null FROM cpg15x_banned WHERE (user_id=1 OR '124.168.149.75' LIKE ip_addr ) AND brute_force=0 LIMIT 1 [include/init.inc.php:448] (0 ms)
    [12] => SELECT aid, title, cid, name FROM cpg15x_albums INNER JOIN cpg15x_categories ON cid = category WHERE category < 10000 [upload.php:573] (0 ms)
    [13] => SELECT aid, title FROM cpg15x_albums WHERE category = 0 [upload.php:575] (0 ms)
    [14] => SELECT aid, title FROM cpg15x_albums WHERE category='10001' ORDER BY title [upload.php:601] (0 ms)
    [15] => SELECT user_id AS user_id, user_password AS pass_hash FROM `icecrown_gallery`.cpg15x_users WHERE user_id = '1' [bridge/udb_base.inc.php:732] (0 ms)
    [16] => SELECT COUNT(*) FROM cpg15x_pictures WHERE approved = 'NO' [include/functions.inc.php:2366] (0 ms)
    [17] => SELECT lang_id, abbr FROM cpg15x_languages WHERE available='YES' AND enabled='YES' [include/themes.inc.php:2314] (0 ms)
    [18] => DELETE FROM cpg15x_temp_messages WHERE time < 1274762616 [include/functions.inc.php:4867] (0 ms)
    [19] => SELECT cid, parent, name FROM cpg15x_categories WHERE 1 [upload.php:249] (0 ms)
)

==========================
GET :
------------------
Array
(
    [method] => swfupload
)

==========================
POST :
------------------
Array
(
)

==========================
COOKIE :
------------------
Array
(
    [__qca] => P0-1520787165-1272021387550
    [66775eeeb52c6a43905f956e36c4e69a] => 1a76d3663a599df9f1c2f325ca003436
    [wordpress_logged_in_d1ea22d6f30adeed52841a1326a64b95] => Gravity|1274914309|420be6b849268f0179c43be6f2c59a6d
    [phpbb3_4ophc_u] => 2
    [phpbb3_4ophc_k] => ca6f2c67ee36a704
    [phpbb3_4ophc_sid] => 81ad22e75323dc03c9c0b3c547be95c4
    [logintheme] => cpanel
    [cprelogin] => no
    [cpsession] => 2xLex02_zkamnECq_BhEK2nXbDSS3ARyBP0HEAl1SGrQAcOQKflHCcdCOzU5gwJK
    [wp-settings-63] => m6=o&m5=o&editor=tinymce&m0=o&m1=o&m4=o&hidetb=1&m2=o&m9=o&align=center&m8=o&imgsize=full&m7=o&uploader=1
    [wp-settings-time-63] => 1274747700
    [__utmz] => 167082687.1274763143.1.1.utmcsr=murmur.pwnwear.com|utmccn=(referral)|utmcmd=referral|utmcct=/support/
    [style_cookie] => printonly
    [__utma] => 167082687.2042050081.1274763143.1274763143.1274763143.1
    [__utmc] => 167082687
    [__utmb] => 167082687.6.10.1274763143
    [cpg15x_data] => YTo0OntzOjI6IklEIjtzOjMyOiIwYThlNzhiZmYwMTdjY2RhNzc0NzliMzI5MWM4Mzk4ZSI7czoyOiJhbSI7aToxO3M6NDoibGFuZyI7czo3OiJlbmdsaXNoIjtzOjM6ImxpdiI7YTowOnt9fQ==
    [PHPSESSID] => ba44bbe72f288d91380b452c0aa5a0a1
)

==========================
SESSION :
------------------
Array
(
    [php_captcha] => 7ce6130e0f5540e94159fec0cf325155
)

==========================
VERSION INFO :
------------------
PHP version        5.2.13           OK
MySQL version      5.0.90-community OK
Coppermine version 1.5.3            RC

==========================
Module: GD
------------------
Exact version                    2.0.34                     
GD Version                       bundled (2.0.34 compatible)
FreeType Support                 1                         
FreeType Linkage                 with freetype             
T1Lib Support                                               
GIF Read Support                 1                         
GIF Create Support               1                         
JPG Support                      1                         
PNG Support                      1                         
WBMP Support                     1                         
XPM Support                      1                         
XBM Support                      1                         
JIS-mapped Japanese Font Support                           

==========================
Key config settings
------------------
site_url             http://pwnwear.com/gallery/                 
charset              utf-8                                       
allow_private_albums 1                                           
cookie_name          cpg15x                                     
cookie_path          /                                           
impath                                                           
lang                 english                                     
main_page_layout     breadcrumb/catlist/alblist/random,2/lastup,2
silly_safe_mode      0                                           
smtp_host                                                       
theme                curve                                       
thumb_method         gd2                                         

==========================
Plugins
------------------

==========================
Server restrictions
------------------
safe_mode                                                 
safe_mode_exec_dir                                       
safe_mode_gid                                             
safe_mode_include_dir                                     
sql.safe_mode                                             
disable_functions                                         
file_uploads             1                               
include_path             .:/usr/lib/php:/usr/local/lib/php
open_basedir                                             
allow_url_fopen          1                               
max_execution_time       30                               
max_input_time           60                               
upload_max_filesize      2M                               
post_max_size            8M                               
memory_limit             32M                             
suhosin.post.max_vars                                     
suhosin.request.max_vars                                 


==========================
Page (performance)
------------------
Parameter        Current  Peak   
Memory usage     2.91 MiB 4.37 MiB
Page generation  298 ms   298 ms 
Page query time  0 ms     0 ms   
Page query count 20       20     


==========================
               

I have now created a test account, per instructions.
Username: tester
password: tester

Again tried to upload a similar screenshot file via advanced method and got the same error.
This should now be replicable.
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Joachim Müller

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Re: error 404 from uploading
« Reply #4 on: May 25, 2010, 08:37:45 am »

Uploading a small file works as expected (see http://pwnwear.com/gallery/displayimage.php?pid=6).
I don't get a 404 not found when uploading a large file. Instead, I get the expected behaviour when running into a time-out or server-sided limitation: I get a blank screen on http://pwnwear.com/gallery/db_input.php

The succesful debug info is below, in case that is useful.
Please don't post debug output unless a supporter explicitly asks for it!
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onthepike

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Re: error 404 from uploading
« Reply #5 on: May 25, 2010, 08:55:22 am »

Uploading a small file works as expected [...]

Not for me which leads me to believe this may be a flash-specific issue related to either the local PC or the browser (or a combination of these). However, on my local testbed, using the same machine and browser, flash uploads worked perfectly. Which contradicts my previous opinion. Meaning, if it were a flash issue and/or a browser issue, it would fail on my testbed as it did on the website above. Unless it's a security issue or a permissions issue on the OP's end. Server-side obviously. Or some issue that's web-only (as my flash-driven CPG runs via WAMP).

I attempted to use the Flash-driven uploader on Gravity's CPG and a 1k image file under 100 x 100 and was returned the 404 error above (see attachment).

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Joachim Müller

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Re: error 404 from uploading
« Reply #6 on: May 25, 2010, 08:59:18 am »

@Gravity: please perform a SVN checkout and upgrade your gallery with that.
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Gravity

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Re: error 404 from uploading
« Reply #7 on: May 25, 2010, 09:47:35 am »

I have requested all the php.ini server-side limits get upgraded (like to 16MB of RAM, and 10MB for post file limits). My server admins will do that for me, as I'm not technical enough.

I am downloading the SVN version from link you provided.
Would you like me to postpone the version upgrade until after the server-side limits are changed, so we try again uploading knowing the server memory settings are not a limit? (isolation testing) Or have you already deduced from the 1k of 100x100 upload that it is not server-side?
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Phill Luckhurst

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Re: error 404 from uploading
« Reply #8 on: May 25, 2010, 11:35:53 am »

Do the upgrade whatever. Loads of things have been changed or fixed since the initial release and it may be your error is one of them.
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It is a mistake to think you can solve any major problems just with potatoes.

Gravity

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Re: error 404 from uploading
« Reply #9 on: May 26, 2010, 10:16:23 am »

Will do so at my next opportunity to focus on this.
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Joachim Müller

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Re: error 404 from uploading
« Reply #10 on: May 26, 2010, 10:28:37 am »

Will take less than 10 minutes, so what are you waiting for?
Anyway, this is a support request, moving accordingly from cpg1.5 Testing/Bugs
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Gravity

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Re: error 404 from uploading
« Reply #11 on: May 26, 2010, 12:11:44 pm »

Waiting to have 10 mins :).
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