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Author Topic: Problem with Uploading Files  (Read 4349 times)

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ArikaGranger

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Problem with Uploading Files
« on: February 14, 2010, 07:44:55 pm »

I am having a very weird uploading problem at my gallery:
http://magical-menagerie.com/gallery/

I looked on the board and didn't see anything like this so sorry if its here already

Here's what happens:
Directory set at: 777
Files set at 644/777
Then I go to:
Batch add files > Select folder > Select file, upload to blahblah, and when I try to upload, I get the click here for information and when I click I get a 404-Not found message

In my ftp uploader if I go to "Get Info" for the folder/file it looks like the attached photo.  But if I go to my site's Cpanel they are the correct permissions.

I have no idea what is wrong.  Not sure what else I can say that will help identify the problem so sorry if this is a bit general....

Test Account:
test
monkey7
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phill104

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Re: Problem with Uploading Files
« Reply #1 on: February 14, 2010, 08:04:50 pm »

Please do everything outlined here.

http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

Specifically enabling single file uploads and enabling debug.

`num_file_upload`  '5'
`num_URI_upload` '3'
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It is a mistake to think you can solve any major problems just with potatoes.

ArikaGranger

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Re: Problem with Uploading Files
« Reply #2 on: February 14, 2010, 08:13:49 pm »

Sorry! *done*
I've never asked for help before

*edits first post with new details*
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ArikaGranger

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Re: Problem with Uploading Files
« Reply #3 on: February 14, 2010, 08:16:13 pm »

Didn't know we couldn't edit posts.....okay so it says:

Destination directory albums/userpics/ is not writable by the script ! 

Quote
USER:
------------------
Array
(
    [ID] => 10134145cad94dc4a381fafb58f388e3
    [am] => 1
    [lang] => english
    [liv] => Array
        (
           
  • => 4389
  • [1] => 4388
                [2] => 586
            )

       
[lap] => 2
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => arikagra
    [groups] => Array
        (
           
  • => 1

        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [ufc_max] => 3
    [ufc_min] => 3
    [custom_user_upload] => 0
    [num_file_upload] => 1
    [num_URI_upload] => 2
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [upload_form_config] => 3
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
)

==========================
Queries:
------------------
Array
(
   
  • => SELECT extension, mime, content, player FROM cpg_filetypes; (0s)
  • [1] => select * from cpg_plugins order by priority asc; (0s)
        [2] => delete from `magicalm_copp1`.cpg_sessions where time<1266171208 and remember=0; (0.001s)
        [3] => delete from `magicalm_copp1`.cpg_sessions where time<1264965208; (0.001s)
        [4] => select user_id from `magicalm_copp1`.cpg_sessions where session_id = 'f17468176d2c0e4e47f865d6cd056d65' (0s)
        [5] => select user_id as id, user_password as password from `magicalm_copp1`.cpg_users where user_id=1 (0s)
        [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `magicalm_copp1`.cpg_users AS u INNER JOIN `magicalm_copp1`.cpg_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
        [7] => SELECT user_group_list FROM `magicalm_copp1`.cpg_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
        [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg_usergroups WHERE group_id in (1) (0s)
        [9] => SELECT group_name FROM  cpg_usergroups WHERE group_id= 1 (0s)
        [10] => update `magicalm_copp1`.cpg_sessions set time='1266174808' where session_id = 'f17468176d2c0e4e47f865d6cd056d65' (0s)
        [11] => SELECT user_favpics FROM cpg_favpics WHERE user_id = 1 (0s)
        [12] => DELETE FROM cpg_banned WHERE expiry < '2010-02-14 13:13:28' (0s)
        [13] => SELECT * FROM cpg_banned WHERE (ip_addr='149.152.123.31' OR ip_addr='149.152.123.31' OR user_id=1) AND brute_force=0 (0s)
        [14] => SELECT aid, title FROM cpg_albums WHERE category < 10000 ORDER BY title (0s)
        [15] => SELECT aid, title FROM cpg_albums WHERE category='10001' ORDER BY title (0s)
        [16] => SELECT encoded_string FROM cpg_temp_data WHERE unique_ID = '015682c3' (0s)
        [17] => UPDATE cpg_temp_data SET encoded_string = 'YTowOnt9' WHERE unique_ID = '015682c3' (0s)
        [18] => SELECT category FROM cpg_albums WHERE aid='64' (0s)
        [19] => SELECT COUNT(*) FROM cpg_pictures WHERE approved = 'NO' (0s)
    )

    ==========================
    GET :
    ------------------
    Array
    (
    )

    ==========================
    POST :
    ------------------
    Array
    (
       
[album] => 64
    [title] =>
    [caption] =>
    [keywords] =>
    [control] => phase_2
    [unique_ID] => 015682c3
)

==========================
VERSION INFO :
------------------
PHP version: 5.2.11 - OK
------------------
mySQL version: 5.0.89-community
------------------
Coppermine version: 1.4.26(stable)
==========================
Module: GD
------------------
GD Version: bundled (2.0.34 compatible)
FreeType Support: 1
FreeType Linkage: with freetype
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPG Support: 1
PNG Support: 1
WBMP Support: 1
XPM Support: 1
XBM Support: 1
JIS-mapped Japanese Font Support:

==========================
Module: mysql
------------------
MySQL Supportenabled
Active Persistent Links 0
Active Links 1
Client API version 5.0.89
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib64 -lmysqlclient 
==========================
Module: zlib
------------------
ZLib Support enabled
Stream Wrapper support compress.zlib://
Stream Filter support zlib.inflate, zlib.deflate
Compiled Version 1.2.3
Linked Version 1.2.3
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | Off | Off
safe_mode_exec_dir | no value | no value
safe_mode_gid | Off | Off
safe_mode_include_dir | no value | no value
safe_mode_exec_dir | no value | no value
sql.safe_mode | Off | Off
disable_functions | no value | no value
file_uploads | On | On
include_path | .:/usr/lib/php:/usr/local/lib/php | .:/usr/lib/php:/usr/local/lib/php
open_basedir | /home/magicalm:/usr/lib/php:/usr/local/lib/php:/tmp | no value
==========================
email
------------------
Directive | Local Value | Master Value
sendmail_from | no value | no value
sendmail_path | /usr/sbin/sendmail -t -i | /usr/sbin/sendmail -t -i
SMTP | localhost | localhost
smtp_port | 25 | 25
==========================
Size and Time
------------------
Directive | Local Value | Master Value
max_execution_time | 30 | 30
max_input_time | 60 | 60
upload_max_filesize | 16M | 16M
post_max_size | 8M | 8M
==========================
Page generated in 0.029 seconds - 20 queries in 0.002 seconds - Album set : ; Meta set: ;

The problem is...my cpanel says they are writable, my ftp client says unknown, and when I try to change the permissions it doesn't change
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Nibbler

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Re: Problem with Uploading Files
« Reply #4 on: February 14, 2010, 08:19:38 pm »

Please set "Single file uploads only" as requested. If you are unable to change folder permissions you need to talk that up with your web host.
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ArikaGranger

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Re: Problem with Uploading Files
« Reply #5 on: February 14, 2010, 08:21:41 pm »

I thought I did the single file part already.. o.O

I already asked my host and they told me to come here to ask about the problem....but I'll ask them again
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Joachim Müller

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Re: Problem with Uploading Files
« Reply #6 on: February 18, 2010, 07:56:48 am »

I thought I did the single file part already.. o.O
After applying the changes you should log out from your coppermine site and then log in with the non-admin test user account and try for yourself to see what happens. This way you can see if you have done as suggested. And please don't post debug_output unless requested.
« Last Edit: February 19, 2010, 08:14:25 am by Joachim Müller »
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ArikaGranger

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Re: Problem with Uploading Files
« Reply #7 on: February 18, 2010, 04:25:21 pm »

My host fixed the problem. Apparently files were missing after I upgraded coppermine to the latest version.
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