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Author Topic: [Solved]: Unable to create thumbnail or reduced size image.  (Read 3846 times)

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callags

  • Coppermine newbie
  • Offline Offline
  • Posts: 4

Hello,

Have been running without issue for the past 6 months. This morning had an issue with file upload to any album. Files selected in browser interface do not show thumbnail(this was the first change I noticed) and will not upload to album using batch upload (Unable to create thumbnail or reduced size image). User HTTP upload also fails.. please see both logs below.

Have recreated image dir + checked 777 permissions on all required dir + tried other jpg files.

Out of ideas ?

http://www.omah.com.au/fynn
Username : test
Password : test
User Gallery enabled for image upload test.


Batch Upload test

USER:
------------------
Array
(
    [ID] => 07e20443f9510b94f9f940ce72e3606d
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => ***
    [groups] => Array
        (
            
  • => 1

        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [ufc_max] => 3
    [ufc_min] => 3
    [custom_user_upload] => 0
    [num_file_upload] => 5
    [num_URI_upload] => 3
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [upload_form_config] => 3
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
)

==========================
Queries:
------------------
Array
(
    
  • => SELECT extension, mime, content, player FROM cpg_filetypes; (0s)
  • [1] => select * from cpg_plugins order by priority asc; (0s)
        [2] => delete from `****`.cpg_sessions where time<1244172700 and remember=0; (0s)
        [3] => delete from `****`.cpg_sessions where time<1242966700; (0s)
        [4] => select user_id from `****`.cpg_sessions where session_id = '95bbf8c981e89b67c01ce85de243b406' (0s)
        [5] => select user_id as id, user_password as password from `****`.cpg_users where user_id=1 (0s)
        [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `****`.cpg_users AS u INNER JOIN `****`.cpg_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
        [7] => SELECT user_group_list FROM `*****`.cpg_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
        [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg_usergroups WHERE group_id in (1) (0s)
        [9] => SELECT group_name FROM  cpg_usergroups WHERE group_id= 1 (0s)
        [10] => update `****`.cpg_sessions set time='1244176300' where session_id = '95bbf8c981e89b67c01ce85de243b406' (0.001s)
        [11] => SELECT user_favpics FROM cpg_favpics WHERE user_id = 1 (0s)
        [12] => DELETE FROM cpg_banned WHERE expiry < '2009-06-05 14:31:40' (0s)
        [13] => SELECT * FROM cpg_banned WHERE (ip_addr='203.166.225.46' OR ip_addr='203.166.225.46' OR user_id=1) AND brute_force=0 (0s)
        [14] => SELECT aid, title FROM cpg_albums WHERE 1 (0s)
        [15] => SELECT COUNT(*) FROM cpg_pictures WHERE approved = 'NO' (0s)
    )

    ==========================
    GET :
    ------------------
    Array
    (
        
[insert] => 1
)

==========================
POST :
------------------
Array
(
    [d0000] => 12
    [pics] => Array
        (
            
  • => i0000
  • [1] => i0001
                [2] => i0002
                [3] => i0003
                [4] => i0004
                [5] => i0005
                [6] => i0006
                [7] => i0007
                [8] => i0008
                [9] => i0009
                [10] => i0010
                [11] => i0011
                [12] => i0012
                [13] => i0013
                [14] => i0014
                [15] => i0015
                [16] => i0016
                [17] => i0017
                [18] => i0018
                [19] => i0019
                [20] => i0020
                [21] => i0021
                [22] => i0022
                [23] => i0023
                [24] => i0024
                [25] => i0025
                [26] => i0026
                [27] => i0027
                [28] => i0028
                [29] => i0029
                [30] => i0030
                [31] => i0031
                [32] => i0032
                [33] => i0033
                [34] => i0034
                [35] => i0035
                [36] => i0036
                [37] => i0037
                [38] => i0038
                [39] => i0039
                [40] => i0040
                [41] => i0041
                [42] => i0042
                [43] => i0043
                [44] => i0044
                [45] => i0045
                [46] => i0046
                [47] => i0047
                [48] => i0048
            )

        
[album_lb_id_i0000] => d0000
    [picfile_i0000] => bmV3cGljcy9meW5uNm1vbnRoL0ZydWl0XzA0MC5qcGc=
    [album_lb_id_i0001] => d0000
    [picfile_i0001] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45MC5qcGc=
    [album_lb_id_i0002] => d0000
    [picfile_i0002] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45MS5qcGc=
    [album_lb_id_i0003] => d0000
    [picfile_i0003] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45Mi5qcGc=
    [album_lb_id_i0004] => d0000
    [picfile_i0004] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45My5qcGc=
    [album_lb_id_i0005] => d0000
    [picfile_i0005] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45NC5qcGc=
    [album_lb_id_i0006] => d0000
    [picfile_i0006] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45NS5qcGc=
    [album_lb_id_i0007] => d0000
    [picfile_i0007] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45Ni5qcGc=
    [album_lb_id_i0008] => d0000
    [picfile_i0008] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45Ny5qcGc=
    [album_lb_id_i0009] => d0000
    [picfile_i0009] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45OC5qcGc=
    [album_lb_id_i0010] => d0000
    [picfile_i0010] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm45OS5qcGc=
    [album_lb_id_i0011] => d0000
    [picfile_i0011] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDAuanBn
    [album_lb_id_i0012] => d0000
    [picfile_i0012] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDEuanBn
    [album_lb_id_i0013] => d0000
    [picfile_i0013] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDIuanBn
    [album_lb_id_i0014] => d0000
    [picfile_i0014] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDMuanBn
    [album_lb_id_i0015] => d0000
    [picfile_i0015] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDQuanBn
    [album_lb_id_i0016] => d0000
    [picfile_i0016] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDUuanBn
    [album_lb_id_i0017] => d0000
    [picfile_i0017] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDYuanBn
    [album_lb_id_i0018] => d0000
    [picfile_i0018] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDcuanBn
    [album_lb_id_i0019] => d0000
    [picfile_i0019] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDguanBn
    [album_lb_id_i0020] => d0000
    [picfile_i0020] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMDkuanBn
    [album_lb_id_i0021] => d0000
    [picfile_i0021] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTAuanBn
    [album_lb_id_i0022] => d0000
    [picfile_i0022] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTEuanBn
    [album_lb_id_i0023] => d0000
    [picfile_i0023] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTIuanBn
    [album_lb_id_i0024] => d0000
    [picfile_i0024] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTMuanBn
    [album_lb_id_i0025] => d0000
    [picfile_i0025] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTQuanBn
    [album_lb_id_i0026] => d0000
    [picfile_i0026] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTUuanBn
    [album_lb_id_i0027] => d0000
    [picfile_i0027] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTYuanBn
    [album_lb_id_i0028] => d0000
    [picfile_i0028] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTcuanBn
    [album_lb_id_i0029] => d0000
    [picfile_i0029] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTguanBn
    [album_lb_id_i0030] => d0000
    [picfile_i0030] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMTkuanBn
    [album_lb_id_i0031] => d0000
    [picfile_i0031] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjAuanBn
    [album_lb_id_i0032] => d0000
    [picfile_i0032] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjEuanBn
    [album_lb_id_i0033] => d0000
    [picfile_i0033] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjIuanBn
    [album_lb_id_i0034] => d0000
    [picfile_i0034] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjMuanBn
    [album_lb_id_i0035] => d0000
    [picfile_i0035] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjQuanBn
    [album_lb_id_i0036] => d0000
    [picfile_i0036] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjUuanBn
    [album_lb_id_i0037] => d0000
    [picfile_i0037] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjYuanBn
    [album_lb_id_i0038] => d0000
    [picfile_i0038] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjcuanBn
    [album_lb_id_i0039] => d0000
    [picfile_i0039] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjguanBn
    [album_lb_id_i0040] => d0000
    [picfile_i0040] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMjkuanBn
    [album_lb_id_i0041] => d0000
    [picfile_i0041] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzAuanBn
    [album_lb_id_i0042] => d0000
    [picfile_i0042] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzEuanBn
    [album_lb_id_i0043] => d0000
    [picfile_i0043] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzIuanBn
    [album_lb_id_i0044] => d0000
    [picfile_i0044] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzMuanBn
    [album_lb_id_i0045] => d0000
    [picfile_i0045] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzQuanBn
    [album_lb_id_i0046] => d0000
    [picfile_i0046] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzUuanBn
    [album_lb_id_i0047] => d0000
    [picfile_i0047] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzYuanBn
    [album_lb_id_i0048] => d0000
    [picfile_i0048] => bmV3cGljcy9meW5uNm1vbnRoL2Z5bm4xMzcuSlBH
    [insert] => Insert selected files
)

==========================
VERSION INFO :
------------------
PHP version: 4.4.9 - OK
------------------
mySQL version: 5.0.77-community
------------------
Coppermine version: 1.4.24(stable)
==========================
Module: GD
------------------
GD Version: bundled (2.0.28 compatible)
FreeType Support: 1
FreeType Linkage: with freetype
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPG Support: 1
PNG Support: 1
WBMP Support: 1
XBM Support: 1
JIS-mapped Japanese Font Support:

==========================
Module: mysql
------------------
MySQL Supportenabled
Active Persistent Links 0
Active Links 1
Client API version 5.0.77
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib -lmysqlclient  
==========================
Module: zlib
------------------
ZLib Support enabled
Compiled Version 1.2.3
Linked Version 1.2.3
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | Off | Off
safe_mode_exec_dir | no value | no value
safe_mode_gid | Off | Off
safe_mode_include_dir | no value | no value
safe_mode_exec_dir | no value | no value
sql.safe_mode | Off | Off
disable_functions | exec, shell_exec, system, passthru, shell_exec, popen,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate | exec, shell_exec, system, passthru, shell_exec, popen,proc_close,proc_get_status,proc_nice,proc_open,proc_terminate
file_uploads | On | On
include_path | .:/usr/lib/php:/usr/local/lib/php | .:/usr/lib/php:/usr/local/lib/php
open_basedir | no value | no value
==========================
email
------------------
Directive | Local Value | Master Value
sendmail_from | no value | no value
sendmail_path | /usr/sbin/sendmail -t -i | /usr/sbin/sendmail -t -i
SMTP | localhost | localhost
smtp_port | 25 | 25
==========================
Size and Time
------------------
Directive | Local Value | Master Value
max_execution_time | 30 | 30
max_input_time | 60 | 60
upload_max_filesize | 2M | 2M
post_max_size | 8M | 8M
==========================
Page generated in 1244176301.19 seconds - 16 queries in 0.001 seconds - Album set : ; Meta set: ;



Upload via HTTP

USER:
------------------
Array
(
    [ID] => 07e20443f9510b94f9f940ce72e3606d
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] =>
    [groups] => Array
        (
            
  • => 1

        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [ufc_max] => 3
    [ufc_min] => 3
    [custom_user_upload] => 0
    [num_file_upload] => 5
    [num_URI_upload] => 3
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [upload_form_config] => 3
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
)

==========================
Queries:
------------------
Array
(
    
  • => SELECT extension, mime, content, player FROM cpg_filetypes; (0s)
  • [1] => select * from cpg_plugins order by priority asc; (0s)
        [2] => delete from `****`.cpg_sessions where time<1244173344 and remember=0; (0s)
        [3] => delete from `****`.cpg_sessions where time<1242967344; (0s)
        [4] => select user_id from `****`.cpg_sessions where session_id = '95bbf8c981e89b67c01ce85de243b406' (0s)
        [5] => select user_id as id, user_password as password from `****`.cpg_users where user_id=1 (0s)
        [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `****`.cpg_users AS u INNER JOIN `****`.cpg_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
        [7] => SELECT user_group_list FROM `****`.cpg_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
        [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg_usergroups WHERE group_id in (1) (0s)
        [9] => SELECT group_name FROM  cpg_usergroups WHERE group_id= 1 (0s)
        [10] => update `****`.cpg_sessions set time='1244176944' where session_id = '95bbf8c981e89b67c01ce85de243b406' (0s)
        [11] => SELECT user_favpics FROM cpg_favpics WHERE user_id = 1 (0s)
        [12] => DELETE FROM cpg_banned WHERE expiry < '2009-06-05 14:42:24' (0s)
        [13] => SELECT * FROM cpg_banned WHERE (ip_addr='203.166.225.46' OR ip_addr='203.166.225.46' OR user_id=1) AND brute_force=0 (0s)
        [14] => SELECT aid, title FROM cpg_albums WHERE category < 10000 ORDER BY title (0s)
        [15] => SELECT aid, title FROM cpg_albums WHERE category='10001' ORDER BY title (0s)
        [16] => SELECT COUNT(*) FROM cpg_pictures WHERE approved = 'NO' (0s)
    )

    ==========================
    GET :
    ------------------
    Array
    (
    )

    ==========================
    POST :
    ------------------
    Array
    (
        
[URI_array] => Array
        (
            
  • =>
  • [1] =>
                [2] =>
            )

        
[control] => phase_1
)

==========================
VERSION INFO :
------------------
PHP version: 4.4.9 - OK
------------------
mySQL version: 5.0.77-community
------------------
Coppermine version: 1.4.24(stable)
==========================
Module: GD
------------------
GD Version: bundled (2.0.28 compatible)
FreeType Support: 1
FreeType Linkage: with freetype
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPG Support: 1
PNG Support: 1
WBMP Support: 1
XBM Support: 1
JIS-mapped Japanese Font Support:

==========================
Module: mysql
------------------
MySQL Supportenabled
Active Persistent Links 0
Active Links 1
Client API version 5.0.77
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib -lmysqlclient  
==========================
Module: zlib
------------------
ZLib Support enabled
Compiled Version 1.2.3
Linked Version 1.2.3
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | Off | Off
safe_mode_exec_dir | no value | no value
safe_mode_gid | Off | Off
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« Last Edit: June 06, 2009, 12:19:20 am by Joachim Müller »
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Joachim Müller

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Re: Unable to create thumbnail or reduced size image.
« Reply #1 on: June 05, 2009, 07:55:34 am »

Cheers to you for newborn. I bet you're exited. However, you broke a lot of rules on this board by posting straight away, which just makes your posting look cluttered and makes it impossible to help you because you failed to makie the needed changes on your site. Read up the docs, especially the section "asking for support on upload issues". Read that section extra thoroughly and do exactly as suggested there. The bits you obviously failed to read:
Quote
# Set the upload form configuration for all groups to "Single file uploads only"

   1. set File upload boxes to "1" (1)
   2. set URI upload boxes to "0" (2)
   3. set No. of boxes to "fixed" (3)
and
Quote
Do not post debug_output unless requested
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callags

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Re: Unable to create thumbnail or reduced size image.
« Reply #2 on: June 05, 2009, 09:41:35 am »

Hello,

Thanks for your response. I did read section 4.11.5 (agreed I missed the do not debug post) and 4.11.6 did not have a valid error relating to my problem. Can you please post the link you referenced these quotes from so I can troubleshoot. I followed the http://coppermine-gallery.net/demo/cpg14x/docs/faq.htm#uploadGeneralTroubleshooting before posting this question.

Thanks
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Joachim Müller

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Re: Unable to create thumbnail or reduced size image.
« Reply #3 on: June 05, 2009, 10:00:53 am »

Can you please post the link you referenced these quotes from so I can troubleshoot.
Read up the docs, especially the section "asking for support on upload issues".
Link at the top of this page, but anyway, here you go: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm
Deep link to the section in question: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_support - that is the section 4.11.5 of the docs you refered to. Scrolling a little bit up (section "4.11.4 Upload troubleshooting") explains what settings you need to make - as suggested in 4.11.5 Asking for support on upload issues:
Quote
When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place

Alternatively, try http://lmgtfy.com/?q=Coppermine+%22Asking+for+support+on+upload+issues%22 or http://lmgtfy.com/?q=Coppermine+%22Upload+troubleshooting%22
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callags

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Re: Unable to create thumbnail or reduced size image.
« Reply #4 on: June 05, 2009, 11:54:18 pm »

Hello,

Changes have been made as per documents. Unfortunately I am unable to resolve using any of the attached links. Your expert help is appreciated.
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callags

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Re: Unable to create thumbnail or reduced size image.
« Reply #5 on: June 06, 2009, 12:16:00 am »

Hello,

Thanks for all your help on this issue. I stumbled on a seemly unrelated post "The resize engine was set to Image Magick instead of GD version 2" but this did the trick.

Many Thanks ! Great Support Board.
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