I'd like to know who your supervisor is? Who do you report too? I'm sick and tired of coming on here when I need help and being treated like a child!
We don't have customers. We have users. This is free support (as in "free beer"). It doesn't cost anything. Neither I nor any of the other supporters get paid. I don't have a supervisor on the team - the team is the supervisor: if the team thinks I'm wrong, they'll tell me so. You haven't contributed, so you're not on the team, but someone who is looking for free help. Therefor, you're not in the position to yell at me.
You guys aren't here for nothing you know.
It's my decision to whom I provide support to and under which pre-requisites. The pre-requisite is: you must have read the docs before being allowed to ask questions. There is a section in the docs that is named "asking for support on upload issues" - you don't have to be an expert to understand that. I do not believe that you have read the docs - if you would have read it, you would have noticed that there is a section named that way. I don't care how long you have browsed the forum, but if you actually have read similar threads where people asked for support, you should as well have noticed that over 50% get the same reply: that they need to read the section of the docs that I have refered to so often already.
You're here to assist with our questions.
Really? How makes up the rules? Definitely not. I'm here because it's my decision. I don't get paid. Review your attitude - you have someting to learn about open source applications and free support: you're not in the position to demand anything.
I did give permisson. I must note have saved when I logged off. EXCUSE ME!!!
Just creating that account is not enough - you need to test that account as well. You obviously haven't. This being said, stop the excuses, they don't lead anywhere, nor do your rants and accusations help.
Let me know who your supervisor is.
A very american attitude. I already told you. You could have found out if you would have started reading. A good place to start is the aboout-page (link at the top of this screen).