He said I am running 1.4.19 and to upgrade to 1.4.19. Why do I need to upgrade if I am running the same version?
Sorry, that was a typo. I fixed it in my original posting, please re-read.
But I have been looking thru this documentation for a few hours and I dont see anything that relates to me
Really? That's amazing. Let me quote from the docs:
Asking for support on upload issues
When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested. If you want fast results, you should disable admin approval for the group the test user is in, so supporters can tell instantly what is wrong without needing to double-check.
When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!
So, let's look into this section in detail. It says
When asking for support on the coppermine forum, post a link to your site
you haven't done so, but I did. OK, done (sort-of). Let's go on:
When asking for support on the coppermine forum, post[...] a test user account
Where is it? Can't spot it. OK, let's go on: you are probably saying "
but I don't have issues with http uploads - they work as expected for me. I have issues using batch-add". But wait a minute, here's another section:
the above mentioned steps are absolutely mandatory, [...] no matter what upload method you have troubles with
It's really frustrating, having to rub that little section into the eyes of a poster - it's not too much asked imo to expect people to read those two little paragraphs after having been told twice to read it.
Also, I posted even more instructions:
Additionally, post a deep link to one of the files you're having issues with
Can't spot the place where you did that.
Do
exactly as suggested or find support somewhere else.