Please let us know solution if someone has any ideas.
We have told you what you need to do:
Please, do as suggested in: http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_support
and
Do as suggested please.
There's a reason why we insist on you doing as suggested. We can't help you if you don't.
You don't need to have any PHP skills to do that. What's so hard about posting a link to your site and a non-admin test user account? The only thing you need to do in advance is enabling debug_mode in coppermine's config and then setting the number of file upload fields to one and the number of uri upload fields to zero on the groups control panel.
Whining about being a newbie and the strictness of board rules is just irrelevant: you have hardly done what you need to do when asking for help. If you're afriad of needles, it's understandable that you don't like to see your doctor. However, complaining that the doctor can't cure your disease is silly if you stay away from him in the first place because of your phobia.
version 1.4.20. same config setting.
Upgrade. Most recent stable release currently is cpg1.4.21- All versions before that version have a serious flaw - review the
corresponding announcement.
I really appreciate KIRA002
We don't.
KIRA002 is only one guy who has same problem. and he/she wants to share this problem.
No, that's not true and the reason why we need you to discuss your issues in different threads: the reason for Kira's issues most probably is totally different from your issues. Problems with batch-add are generic and may have many reasons and cures. Do all people who see the doctor with a headache have the same disease and do they all get the same treatment? If it was that simple, you wouldn't need doctors at all - you just could cure people by giving them one generic medicine. You can't, because in real life things are more compicated. I'm not saying that curing a sick person is the same thing as giving support for coppermine: those two things of course differ to a great extent. However, they show us that identical symptoms don't mean identical cures.
I think this problem is a silly question for you guys.
It's not a silly question for us. But the way you discuss this is silly: instead of doing as suggested (posting link and non-admin user account) you ignore our advise and instead post rants about forum staff not being able to help you. That indeed
is silly. You need to enable us to help you in the first place: tell us what we need to know and we will be able to help you for sure.
I am using coppermine for business.
If you're a pro you should be able to solve that little task you have and read that small section of the docs we told you to read so often already. Then do as suggested there.
my boss totally got mad at me.
I'd be mad at you as well if I were your boss if you acted in your job the same way you act here. Don't complain, but do as suggested.