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Author Topic: Error: The username you have entered already exist, but it doesnt  (Read 3598 times)

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rp7532

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I am having a problem with signing up new users, the gallery is new and there is only one registered user but when someone new tries to sign up it gives them this error. I have tried adding them through the admin control panel but get the same error. I am lost any help would be appreciated. below is the address of the gallery and a username that is not working.

http://www.eurokclub.com/gallery
Username: Orfink69
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Hein Traag

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #1 on: March 07, 2009, 04:41:31 pm »

First things first.Upgrade. Running <!--Coppermine Photo Gallery 1.4.19 (stable)--> is not what you want. Download 1.4.21 a.s.a.p.
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rp7532

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #2 on: March 07, 2009, 04:58:10 pm »

Ok I have updated the board but I am still getting the same error
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Joachim Müller

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #3 on: March 08, 2009, 01:27:10 pm »

Registering with the nickname "gaugau" appears to have worked as expected. Since you have enabled admin approval I can't test more. Approve the registration of that user (can't use the username you provided to test the actual login process, as you failed to provide a password along with it). Once you approved the registration of the user "gaugau", testing could continue - the user "gaugau" has got the password "init".
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rp7532

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #4 on: March 08, 2009, 02:50:31 pm »

I have activated the user you have provided, The thing with that username I provided is that there is no password that user does not exist.
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Nibbler

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rp7532

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #6 on: March 09, 2009, 03:20:24 am »

they are not showing up in the admin control panel and they cannot log in
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Fabricio Ferrero

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #7 on: March 09, 2009, 04:56:55 am »

Maybe we (the supporters) are missing something.  ::)  Because I have just sign up and I do without problem, but you need to aprove me before I could login to your gallery.

The question is.. If this is right:
they are not showing up in the admin control panel and they cannot log in
How am I able to login with "gaugau" username? (See attachment..) --> "Bienvenido" = "Welcome".


Hm.. smell like a PEBCAK to me...  :-\
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Joachim Müller

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #8 on: March 09, 2009, 08:29:41 am »

Log in as admin, go to http://www.eurokclub.com/gallery/usermgr.php?op=edit&user_id=11 and see if you can set a password for Orfink69. If you can't edit the database using phpMyAdmin and assign a password (pay attention to the md5-encryption) there for Orfink69. Even better: delete that user, as he hasn't uploaded anything anyway.
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rp7532

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #9 on: March 09, 2009, 01:22:27 pm »

Thank you, I just dont understand why they don't show up in the acp if they are registered  ???
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Joachim Müller

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Re: Error: The username you have entered already exist, but it doesnt
« Reply #10 on: March 10, 2009, 10:03:23 am »

Happens if the database information is broken (usually when it has been edited manually): if the user is in no group at all, the user doesn't show up on any list. Using coppermine's user interface you can't remove a user from all groups - he'll be a registered user no matter what. However, if you tamper with the database or a record set breaks, such things can happen. The question "why" doesn't really apply though imo...
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