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Author Topic: Problem Viewing Site  (Read 1668 times)

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littlkj5

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Problem Viewing Site
« on: February 20, 2009, 11:20:44 pm »

I keep getting the error 500 internal server error. I don't know why, is it because of the theme? If so, is there anyway to change it without actually being in the admin since I cant view anything on the site whatsoever. I am trying to retrieve the pictures from within, so is there a way I can access the pictures via FTP?


Thanks for any input
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Fabricio Ferrero

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Re: Problem Viewing Site
« Reply #1 on: February 21, 2009, 05:15:10 am »

Quote
I keep getting the error 500 internal server error. I don't know why, is it because of the theme?
Ask your web hosting support, they should fix it.


Quote
is there anyway to change it without actually being in the admin since I cant view anything on the site whatsoever.
Yes, go to: http://www.yoursite.com/coppermine-gallery/admin.php?theme=classic


Put a link to your gallery if you need further support.
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littlkj5

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Re: Problem Viewing Site
« Reply #2 on: February 21, 2009, 08:36:03 pm »

I don't think my host knows anything. They said it is just a file missing. Here is what my error log says:
RewriteBase: argument is not a valid URL
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Fabricio Ferrero

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Re: Problem Viewing Site
« Reply #3 on: February 21, 2009, 10:41:04 pm »

If an "error 500" shows up and your web host doesn't know how to fix it, move to another host. Read to them the name of the "Error 500".... It says: <error 500 internal server error>. So are they suggesting to let you get into the server to fix their problem? I think not, so ask again, they should fix it.


And please, again:
Quote
Put a link to your gallery if you need further support.


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Read Docs and Search the Forum before posting. - Soporte en espaņol
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