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Author Topic: [Solved]: Unable to create thumbnail or reduced size image  (Read 6058 times)

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NTM1

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[Solved]: Unable to create thumbnail or reduced size image
« on: April 12, 2008, 07:01:52 pm »

Have updated to 1.4.17 today, but from having no previous problems uploading files, I now get this error message:

The file 'albums/userpics/10001/***.jpg' can't be inserted in the album

Unable to create thumbnail or reduced size image


Website: http://www.nicetrainersmate.co.uk

Test Account: Test
Test Password: tester

Have enabled the debug info and tried all the suggestions in the upload problem docs, without luck.

Thanks
« Last Edit: April 13, 2008, 05:25:02 pm by Nibbler »
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Joachim Müller

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Re: Unable to create thumbnail or reduced size image
« Reply #1 on: April 13, 2008, 04:04:10 am »

Set permissions on the albums folder and everything within it as suggested in the docs. The user the webserver runs under needs write permissions.
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NTM1

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Re: Unable to create thumbnail or reduced size image
« Reply #2 on: April 13, 2008, 11:05:37 am »

Have set permissions for the Album folder and it's subfolders to 777, but still getting the same error message.
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Outlaw Photos

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Re: Unable to create thumbnail or reduced size image
« Reply #3 on: April 13, 2008, 03:45:04 pm »

I had the same problem.. Check under config.  Files and thumbnails settings ...Max width or height of an intermediate picture/video **   mine got set to 1... i changed it to 400 and now i can upload. hope it works for you..
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NTM1

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Re: Unable to create thumbnail or reduced size image
« Reply #4 on: April 13, 2008, 05:20:24 pm »

Excellent, thats got it fixed.  Many thanks for your help.
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Botilda

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Re: Unable to create thumbnail or reduced size image
« Reply #5 on: April 14, 2008, 12:27:40 am »

I had the same problem.. Check under config.  Files and thumbnails settings ...Max width or height of an intermediate picture/video **   mine got set to 1... i changed it to 400 and now i can upload. hope it works for you..

Very good! It solved my issues as well, I can't believe I used 2 days to figure this out!
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John H

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Re: [Solved]: Unable to create thumbnail or reduced size image
« Reply #6 on: April 20, 2008, 03:36:16 am »

Folks,

A very useful thread - it has also solved my upload problems as well. Many thanks for posting your advice, and I wish I'd found this thread last week when the problem first happened!

Regards
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