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Author Topic: Unable to create thumbnail or reduced size image  (Read 3206 times)

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sophie

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Unable to create thumbnail or reduced size image
« on: April 12, 2008, 02:29:15 pm »

Ok I had the problem with the hackers and I upgraded the gallery and it solved the problem (I upgraded from a 1.4.10 - 1.4.16) But now I can't upload any files.

I know loads of people have had problems but I searched on the forum with the error message but that didn't help.

I enabled debug mode and I got a more precise error message:

Unable to create thumbnail or reduced size image

But I don't have a clue why it can't create the picture.

- The resizing method is set to GD2 and PHPinfo says that it's available
- The permissions are set to 777 on the albums and include directories


Anyone? I would be so greatful :)
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sophie

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Re: Unable to create thumbnail or reduced size image
« Reply #1 on: April 12, 2008, 03:47:34 pm »

Edit: Still doesn't work but I ahve updated to the 1.4.17
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Joachim Müller

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Re: Unable to create thumbnail or reduced size image
« Reply #2 on: April 12, 2008, 04:54:30 pm »

Read the docs, especially the section "asking for support on upload issues" and do exactly as suggested there.
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sophie

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Re: Unable to create thumbnail or reduced size image
« Reply #3 on: April 12, 2008, 11:07:47 pm »

Thank you :)
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Joachim Müller

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Re: Unable to create thumbnail or reduced size image
« Reply #4 on: April 13, 2008, 04:07:13 am »

Means "solved"?
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