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Author Topic: pictures disappearing  (Read 4007 times)

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kateheaven

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pictures disappearing
« on: November 15, 2007, 01:37:00 am »

basically, pictures seem to be disappearing from our site! we've added pictures, checked the album we added them in and they were there, but then go back later and that album is empty.

http://www.nkidman.com/media/fanarchive/index.php

test account: test/test

version  1.4.14


 thanks
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Stramm

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Re: pictures disappearing
« Reply #1 on: November 15, 2007, 08:01:23 am »

you need to set your gallery back online so that supporters can have a look. Also post more details about the pics that 'disappeared' (size, filenames). You may also wish to ask your host if certain files automatically get deleted.

kateheaven

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Re: pictures disappearing
« Reply #2 on: November 15, 2007, 01:07:52 pm »

gallery is online now: http://www.nkidman.com/media/fanarchive/index.php

no pictures are automatically deleted by the host. the files were small (less than 100k) and i don't remember the names, they were quite random.
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Stramm

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Re: pictures disappearing
« Reply #3 on: November 15, 2007, 01:23:02 pm »

hmm.. that's somehow to less info to be able to give you hints what this may have caused. If you recognize again missing images, then don't delete them but post into this thread and tell us the URL and other info you may find important (type, size, not just kb but width and height also etc.)
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