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Author Topic: Connection Errors and Internal Server Errors.  (Read 9759 times)

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Joachim Müller

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Re: Connection Errors and Internal Server Errors.
« Reply #20 on: October 01, 2007, 08:03:47 am »

So they just performed a basic check if they can connect to the database using the information in include/config.inc.php. That's not enough. As your issues don't happen every time you access your site, but only from time to time, they can not simply use a simple black/white check. There are many settings in mysql and PHP that determine the allowed number of mysql connections during a given period. In my opinion, your webhost is trying to make you shut up. I recommend asking them to check this very thread.
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just_some_guy

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Re: Connection Errors and Internal Server Errors.
« Reply #21 on: October 01, 2007, 11:03:39 pm »

On that note, i got the error again this afternoon, i wrote to the host again and still waiting for a reply...soon see what they see...
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Re: Connection Errors and Internal Server Errors.
« Reply #22 on: October 02, 2007, 10:15:41 pm »

The host said that they are not aware of a issue with the mysql server and their engineers are investigating.

Thanks GauGau for your support with this matter, really appreciated.
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Re: Connection Errors and Internal Server Errors.
« Reply #23 on: October 19, 2007, 09:55:45 am »

I cant seem to be able to access my coppermine directory. It just returns an internal server error (500). My website has a history this problem, but usally when you refresh the page it will show. But this time its not going away. Is this likely an error with the host or me?

www.mysimtractor.com

user: test
pass: test123

working page outside coppermine:  http://www.mysimtractor.com/grounds/imrieimaging/index.html

thanks for the help and what shouild i do?
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Re: Connection Errors and Internal Server Errors.
« Reply #24 on: October 19, 2007, 11:11:12 am »

First contact should alwys be the webhost when you get an "500 internal server error". As the error message suggests, this is an error that is not being handled properly by the webserver. The webhost should be able to review the log files and tell you what actually is wrong.
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Re: Connection Errors and Internal Server Errors.
« Reply #25 on: October 19, 2007, 11:35:55 am »

Thats a sigh of relief , i thought i had done something to the CPG files. Well i have submitted a support ticket to the host, i checked thier server status page...and there were no issues concerning me. It will be 24hrs ish before i get a reply.

Thanks GauGau
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Re: Connection Errors and Internal Server Errors.
« Reply #26 on: October 19, 2007, 03:06:58 pm »

It seems to be fixed, but i got a reply from the host saying it works no problem. But the problem will still occur, it just goes away before they has a chance to see it. What should i suggest to the them? what sort of things would cause the 500 error?
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Re: Connection Errors and Internal Server Errors.
« Reply #27 on: October 19, 2007, 03:25:06 pm »

Let me answer your question with another question: What sort of disease makes people die?
What I'm trying to say: there can be a million things that cause a 500. It's an uncaught, generic error message that is being displayed if something went wrong that doesn't fall into the categories of the other, well known error messages (like 404 not found, 403 forbidden).
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Re: Connection Errors and Internal Server Errors.
« Reply #28 on: October 19, 2007, 03:30:09 pm »

Ok, i will just say to the host that even though its here now, it will still occur.
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Re: Connection Errors and Internal Server Errors.
« Reply #29 on: November 15, 2007, 07:58:12 pm »

Almost two months later i still get this error after repeatedly sending support tickets they have offered me a change of mysql server. This is probably the best option - am i right in thinking i just exchange the info in include/config.inc.php to the new info?

Thanks,
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Joachim Müller

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Re: Connection Errors and Internal Server Errors.
« Reply #30 on: November 16, 2007, 08:10:31 am »

am i right in thinking i just exchange the info in include/config.inc.php to the new info?
Yes.
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