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Author Topic: Another Upload Problem  (Read 2442 times)

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reeltimefishing

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Another Upload Problem
« on: August 03, 2007, 08:00:57 pm »

After setting up the gallery, im trying to add images.. Upon doing so im getting the following error message "The previous file could not be placed. You have successfully placed all the files."

How can i upload them? Have i missed something in the control panel?


Thanks in advance 
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Nibbler

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reeltimefishing

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Re: Another Upload Problem
« Reply #2 on: August 03, 2007, 08:55:19 pm »

Thanks but ive already looked here 3 times and cant find a solution.
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Nibbler

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Re: Another Upload Problem
« Reply #3 on: August 03, 2007, 08:57:58 pm »

4.11.4 Upload troubleshooting

If you are experiencing issues with coppermine's upload process, temporarily change your coppermine settings as suggested below to get more detailed error messages:

    * Go to your coppermine page and log in as admin
    * Go to the config screen
    * Scroll to the bottom of the page
    * Expand the "Maintenance settings" section by clicking on it
    * Enable debug mode for everyone
    * Leave display of notices switched off
    * Save the new settings by clicking on "Save new configuration"
    * Go to the "groups" panel
    * Set the upload form configuration for all groups to "Single file uploads only" (set File upload boxes to "1", URI upload boxes to "0" and No. of boxes to "fixed")
    * Save your new settings

Then try to upload (using http uploads, even if you experienced troubles using another upload method) - you should get a more detailed error message that tells you what exactly goes wrong with your uploads. If the error message doesn't mean anything to you, search the support board for the error message you get.
When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!

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