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[phyllismc]

I'll try my best to describe what I'm experiencing, but I don't know where to begin. 
I am at my wit's end and have spent 3 days trying everything I can think of, and several hours searching this forum. 
For 2 years, I had a 1.4.9 coppermine, and I've never had this problem.  I noticed it when I switched to the 1.4.12.
Here's my problem:

After making an album, uploading the photos via my FTP, going to batch upload in coppermine, I find the directory where the photos are and pull it up.  Coppermine gives me the list of photos, but they do not show any thumbnails of the photos, only red x's.  If I try to upload the photos anyway, they simply won't take. 

Also, the little icons that are supposed to show me if it uploaded or whether it couldn't (up.gif, up_ok.gif, up_na.gif, etc) won't show up, either.  (I have checked and all the proper images are in the proper coppermine image directory.)

I decided I might have made an error upgrading.  So I decided to delete everything, including the databases, old coppermine, and started over with a brand new clean install, but it still hasn't fixed my problem. 

I have checked and double checked my album directory, and all the photo directories are CHMOD'd 777. 

I honestly don't have any idea what else to do. 

So following your instructions to the best of my understanding, I have now set it to debug mode and single file uploads.  I've CHMOD'd the include and userpics directories at 777, as well.  I have set up a test user: username, test / passy, test.

When I go to Batch Upload, and into the directory that holds my photos, this is the debug message:

Code: [Select]

USER:
------------------
Array
(
    [ID] => ae92c6582d252e806b1f08eca9ad994d
    [am] => 1
    [lang] => english
)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => *******
    [groups] => Array
        (
            [0] => 1
        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [ufc_max] => 0
    [ufc_min] => 0
    [custom_user_upload] => 0
    [num_file_upload] => 1
    [num_URI_upload] => 0
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [upload_form_config] => 0
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
)

==========================
Queries:
------------------
Array
(
    [0] => SELECT extension, mime, content, player FROM cpg_filetypes; (0s)
    [1] => select * from cpg_plugins order by priority asc; (0s)
    [2] => delete from `heathhea_copp1`.cpg_sessions where time<1185356970 and remember=0; (0s)
    [3] => delete from `heathhea_copp1`.cpg_sessions where time<1184150970; (0s)
    [4] => select user_id from `heathhea_copp1`.cpg_sessions where session_id=md5("2b2e02aee45d3ba76183fcc567d21b6d34b4f44bd2f606195a73b3c126d5f5b7"); (0s)
    [5] => select user_id as id, user_password as password from `heathhea_copp1`.cpg_users where user_id=1 (0s)
    [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `heathhea_copp1`.cpg_users AS u INNER JOIN `heathhea_copp1`.cpg_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
    [7] => SELECT user_group_list FROM `heathhea_copp1`.cpg_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
    [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM cpg_usergroups WHERE group_id in (1) (0s)
    [9] => SELECT group_name FROM  cpg_usergroups WHERE group_id= 1 (0s)
    [10] => update `heathhea_copp1`.cpg_sessions set time='1185360570' where session_id=md5('2b2e02aee45d3ba76183fcc567d21b6d34b4f44bd2f606195a73b3c126d5f5b7'); (0s)
    [11] => SELECT user_favpics FROM cpg_favpics WHERE user_id = 1 (0s)
    [12] => DELETE FROM cpg_banned WHERE expiry < '2007-07-25 05:49:30' (0s)
    [13] => SELECT * FROM cpg_banned WHERE (ip_addr='65.7.145.122' OR ip_addr='65.7.145.122' OR user_id=1) AND brute_force=0 (0s)
    [14] => SELECT aid, title FROM cpg_albums WHERE 1 (0s)
    [15] => SELECT COUNT(*) FROM cpg_pictures WHERE approved = 'NO' (0s)
    [16] => SELECT filepath, filename FROM cpg_pictures WHERE filepath LIKE '%' (0s)
    [17] => SELECT aid, title FROM cpg_albums WHERE category = 0 (0s)
    [18] => SELECT DISTINCT a.aid as aid, a.title as title, c.name as cname FROM cpg_albums as a, cpg_categories as c WHERE a.category = c.cid AND a.category < '10000' (0s)
    [19] => SELECT aid, CONCAT('(', user_name, ') ', a.title) AS title
                                                        FROM cpg_albums AS a
                                                        INNER JOIN `heathhea_copp1`.cpg_users AS u
                                                        ON category = (10000 + 1) AND user_id = 1 ORDER BY title (0s)
)

==========================
GET :
------------------
Array
(
    [startdir] =>
)

==========================
POST :
------------------
Array
(
)

==========================
VERSION INFO :
------------------
PHP version: 4.4.3 - OK
------------------
mySQL version: 4.1.21-standard-log
------------------
Coppermine version: 1.4.12(stable)
==========================
Module: GD
------------------
GD Version: bundled (2.0.28 compatible)
FreeType Support: 1
FreeType Linkage: with freetype
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPG Support: 1
PNG Support: 1
WBMP Support: 1
XBM Support: 1
JIS-mapped Japanese Font Support:

==========================
Module: mysql
------------------
MySQL Supportenabled
Active Persistent Links 3
Active Links 4
Client API version 4.1.21
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib -lmysqlclient 
==========================
Module: zlib
------------------
ZLib Support enabled
Compiled Version 1.2.1.2
Linked Version 1.2.1.2
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | Off | Off
safe_mode_exec_dir | no value | no value
safe_mode_gid | Off | Off
safe_mode_include_dir | no value | no value
safe_mode_exec_dir | no value | no value
sql.safe_mode | Off | Off
disable_functions | exec,passthru,proc_open,proc_close,proc_get_status,proc_terminate,shell_exec,myshellexec,system,shell,system_exec,posix_getpwuid,posix_getgrgid,posix_kill,ssh2_exec,pcntl_exec,ini_restore | exec,passthru,proc_open,proc_close,proc_get_status,proc_terminate,shell_exec,myshellexec,system,shell,system_exec,posix_getpwuid,posix_getgrgid,posix_kill,ssh2_exec,pcntl_exec,ini_restore
file_uploads | On | On
include_path | .:/usr/lib/php:/usr/local/lib/php | .:/usr/lib/php:/usr/local/lib/php
open_basedir | /home/heathhea/:/usr/lib/php:/usr/local/lib/php:/tmp | no value
==========================
email
------------------
Directive | Local Value | Master Value
sendmail_from | no value | no value
sendmail_path | /usr/sbin/sendmail -t -i | /usr/sbin/sendmail -t -i
SMTP | localhost | localhost
smtp_port | 25 | 25
==========================
Size and Time
------------------
Directive | Local Value | Master Value
max_execution_time | 30 | 30
max_input_time | 60 | 60
upload_max_filesize | 10M | 10M
post_max_size | 50M | 50M
==========================
Page generated in 0.179 seconds - 20 queries in 0 seconds - Album set : ; Meta set: ;
When I put a check by the photo name anyway to try to upload it, I do not get any error (remember, I can't see the icon thumb that should tell me OK, DP, NA, etc), it's just that the photo never uploads at all.

These are the same pics I used in my old coppermine gallery, so I know there's nothing wrong with them, sizewise or anything else. 

I'm sorry if I'm not making much sense; I'm trying to describe the problem as best I can.  But these debug messages don't mean anything to me, so I hope that someone more technically minded can figure it out.  If you can figure out my problem, please give me step by step instructions, and I can follow them.
Thanks so much for your time.  I don't know what else to do.

My gallery is:  http://heathheathens.net/gallery

[Joachim Müller]

Look through the countless threads on this sub-board and read the initial reply supporters post to nearly all requests where people have issues with uploading - it is always the same. So again, for maybe the thousandth time: in the future, do exactly as suggested in the upload troubleshooting section of the docs. This applies to you as well as everybody else who is looking for support on uploading isses, no matter what upload method you have troubles with, no matter what skill level you have, no matter what you think you know or have read about coppermine already.
In your particular case, you did most things correctly, but failed to read the remark that says that you mustn't post debug_output.
As suggested in the other thread you posted in, please don't cross-post and keep your questions on one issue within one thread.

OK, on with the show:

I have checked and double checked my album directory, and all the photo directories are CHMOD'd 777. 

May or may not be correct. On some server setups, other permissions may be required. Ask your webhost for support when in doubt.

Also check what image library you have specified in coppermine's config ("method for resizing images"). Check your setting and make sure that you already have that on your server.

Joachim

[phyllismc]

Look through the countless threads on this sub-board and read the initial reply supporters post to nearly all requests where people have issues with uploading - it is always the same. So again, for maybe the thousandth time: in the future, do exactly as suggested in the upload troubleshooting section of the docs. This applies to you as well as everybody else who is looking for support on uploading isses, no matter what upload method you have troubles with, no matter what skill level you have, no matter what you think you know or have read about coppermine already.
In your particular case, you did most things correctly, but failed to read the remark that says that you mustn't post debug_output.

Joachim, first I want to say thanks for developing Coppermine and having an open source gallery.  I have immense respect for you and your team to have developed what I think is the best gallery out there.    I've been reading threads on upload problems since last night, and I can tell you get frustrated that so many people post the same question over and over.  I'm sure when you have a really good technical mind, it can be annoying to have to deal with people who aren't technical, especially when what seems simple to you, isn't to them.  I just wanted to mention that even though it's not always easy for us to follow all the directions, even if we try, it doesn't mean we're not paying attention.  It's just that when one is not technically proficient, all the different threads, documentation, it all gets overwhelming and starts blurring together (LOL). . .  After several hours, you literally can't remember half of what you've read. 

Anyway what I'm trying to say is, please know that if I miss something when following instructions, it's because it's a lot of information to take and I may not understand it all, but I do try to do what you ask.    

As suggested in the other thread you posted in, please don't cross-post and keep your questions on one issue within one thread.

Yeah, that was a big "oops".  I hadn't intended to double post.  I found her thread first while I was searching the other upload threads.  It wasn't until after I posted that I decided I should probably make my own.  By that time, it was too late to delete the post in the other thread.

OK, on with the show: May or may not be correct. On some server setups, other permissions may be required. Ask your webhost for support when in doubt.

I've checked with my host.  777 is correct.

Also check what image library you have specified in coppermine's config ("method for resizing images"). Check your setting and make sure that you already have that on your server.

Joachim!!!  I can't tell you how much I could kiss you right now!!!    I had been literally in tears.  LOL . . . The "resizing images" was set on Image Majick, which is a program I'm not familiar with.  I changed it to GD version 2.x and BINGO!!!  Now it works Beautifully!   

I wish I had known this 3 days ago.  Can you believe I actually wiped my old database and deleted the old gallery?  Now I have to add everything back, but I don't even care.  I'm just so happy to have the answer.   

I'm now taking the gallery out of debug mode and putting back the defaults in the file upload boxes.  (It was 5 & 3, right?)

I just can't tell you how much better I feel!!!  Thank you so much.  *Big Hug*

[Joachim Müller]

I'm now taking the gallery out of debug mode and putting back the defaults in the file upload boxes.  (It was 5 & 3, right?)

Yes, the default is 5 & 3, however personally I think that URI uploads are a silly feature - I suggest leaving that field set to "0". You're free to set the number of upload fields as you see fit.

Glad you were able to solve this, marking thread accordingly.