After doing some testing, I believe I figured out what the problem was and how to fix it.
Thanks anyways. I hope I didn't waste your time.
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Hello,
I just recently installed and configured coppermine for a client of mine for him to be able to upload and organize his pictures. I've tried numerous times in both IE and Firefox to upload pictures and have had no problems uploading. However, the client, when he tried to upload, is unable to. The problem is as-follows:
He logs in, clicks the link to upload the photo, finds and uploads the file, then it says 'upload successful! continue to assign albums'. When he clicks the link to assign albums, he gets a blank white screen with "Done" in the bottom left corner of the browser, instead of the screen that allows you to choose the album to put the photo in.
He first tried it on his laptop on IE, then he tried it on Mozilla on a different computer, with the same results each time. Like me, he also has a broadband connection and uploading has worked fine for me, which leads me to ask, could it be a possible firewall or browser security setting he may have on that's preventing him from uploading because everything works fine on my end. I've checked the permissions for the folders that were stated in the FAQ and all of the ones listed are set to 777. Is there something I'm overlooking or could his internet settings be preventing him from uploading and assigning to folders?
Any help would be appreciated. Thanks!