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Author Topic: Registration confirmation e-mails aren't sent  (Read 7040 times)

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marpessa

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Registration confirmation e-mails aren't sent
« on: October 19, 2006, 02:09:19 pm »

My gallery is not sending registration confirmation mails. What should I do? :( Please help!
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Sami

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Re: Registration confirmation e-mails aren't sent
« Reply #1 on: October 19, 2006, 02:10:44 pm »

- Check the junk,spam folder in case of your message marked as a spam
- e-card works?
- link?
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marpessa

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Re: Registration confirmation e-mails aren't sent
« Reply #2 on: October 19, 2006, 02:23:53 pm »

Nope, ecards are not sent either.

http://gallery.katieholmes.com
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Sami

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Re: Registration confirmation e-mails aren't sent
« Reply #3 on: October 19, 2006, 02:33:53 pm »

did you try SMTP setting on config ?
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marpessa

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Re: Registration confirmation e-mails aren't sent
« Reply #4 on: October 19, 2006, 02:42:21 pm »

I'm trying but I don't know the name of my SMTP server and other details. Is there any way I can get those details through cpanel? I'd greatly appreciate if you can help :(
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Sami

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Re: Registration confirmation e-mails aren't sent
« Reply #5 on: October 19, 2006, 02:48:14 pm »

check this :
mail.katieholmes.com
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marpessa

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Re: Registration confirmation e-mails aren't sent
« Reply #6 on: October 19, 2006, 02:50:12 pm »

and what should I use as the username/pass?
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marpessa

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Re: Registration confirmation e-mails aren't sent
« Reply #7 on: October 19, 2006, 03:16:25 pm »

I know I sound like the biggest idiot but please help! :(
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Sami

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Re: Registration confirmation e-mails aren't sent
« Reply #8 on: October 19, 2006, 03:20:51 pm »

Don't have any exist email on this domain !?
use of them or create one (by using mail option of Cpanel),

- type the whole address something like info@katieholmes.com for username
- type the password that you have set for that email account
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marpessa

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Re: Registration confirmation e-mails aren't sent
« Reply #9 on: October 19, 2006, 03:43:56 pm »

It's not working :(
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Sami

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Re: Registration confirmation e-mails aren't sent
« Reply #10 on: October 19, 2006, 03:55:39 pm »

Then ask your host for support
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