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Author Topic: urgent help needed - thumbs gone, permissions problems  (Read 5822 times)

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LWAA

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urgent help needed - thumbs gone, permissions problems
« on: February 23, 2006, 06:10:52 pm »
coppermine location: http://www.i-am-that-i-am-art.com/flrouiedscv3

I moved the database over to my new server a few weeks ago, and all seemed well, but I am now having problems when trying to delete or move files from one album to another.

I initially got "cannot write" errors so I gave all of the images in /albums/userpics/10001/ 775 permissions - this at least allowed me to delete the files I wanted to , but gave me this error: Warning: is_file(): Stat failed for albums/userpics/10001/puzzles11.jpg (errno=13 - Permission denied) in /home/basetho1/public_html/i-am-that-i-am/flrouiedscv3/delete.php on line 105

Now thumbs and images are not showing up - I just get question marks in the image boxes - please help!?

I updated the database (in admin tools) which I guess is what did it for the images - they're still there, how can I get coppermine to see them without having to start again - there are some 250 images and we'll named and captioned almost all of them, so that'd be a lot of work to redo it all.

I reverted the files in this folder: /albums/userpics/10001/ to 644 but the thumbs still don't show. Some do, but most don't! (Most thumbs are located here: /albums/userpics/10001/ [which is where I think the problem lies] and others are located here: /albums/batchupload/).

I realize there's not much anyone can do without admin priviliges, but I'd rather pm the info so to someone who might help than post here.

thanks in advance!
« Last Edit: February 27, 2006, 01:42:40 pm by Abbas Ali »
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Joachim Müller

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #1 on: February 24, 2006, 06:40:10 pm »
hard to tell with your gallery set offline. You should update to cpg1.3.5 at least, or better still to the most recent stable version (currently cpg1.4.3)
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Stramm

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #2 on: February 24, 2006, 07:51:15 pm »
another reason is that the file owner /group's wrong.. man chown for more details (most possible after a move)
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LWAA

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #3 on: February 25, 2006, 02:00:51 am »
sorry, gallery is now up.

"another reason is that the file owner /group's wrong.. man chown for more details (most possible after a move)"

man chown? don't know what that is. I have ftp access where I can change permissions -
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Stramm

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #4 on: February 25, 2006, 09:38:18 am »
I recommend to ask your host to fix this if you never heared about chown and don't know how to change permissions. For the tech guys it's a matter of minutes
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LWAA

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #5 on: February 25, 2006, 08:32:11 pm »
k will do, they're pretty good like that - can oyu tell me what I need to ask them to do?

thanks

« Last Edit: February 26, 2006, 09:47:45 pm by LWAA »
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Joachim Müller

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #6 on: February 26, 2006, 07:02:03 pm »
don't post debug_output unless requested. Just show the techs of your webhost a link to this thread they should know what to do.
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LWAA

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #7 on: February 26, 2006, 09:35:20 pm »
k sorry, just trying to offer info that would help. I'll pass this thread onyo my hosts.
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LWAA

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Re: urgent help needed - thumbs gone, permissions problems
« Reply #8 on: February 27, 2006, 11:24:09 am »
hosts solved the prob - thanks everyone
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