Print

[Jamie Lee]

I just upgraded my gallery to 1.4, and I'm having problems when uplpading an image. When I try to upload from my hard drive I'm getting an error telling me that it's "impossible to move", and when I try to upload from a URL it says "cannot create write file."

[Paver]

Have you gone through this thread yet? 
http://forum.coppermine-gallery.net/index.php?topic=24088.0

[Jamie Lee]

The document telling me how to enter safe mode... I didn't see anything called "Single file uploads only" under groups in my installation, so I assumed it ment to set the number of upload fields to one. I hope that's right. When it says to try uploading something using http I assume it also means to use the URL upload method instead of from my computer? I tried these but I didn't get any more detailed an error report than I had before...

Looking at the actual post I was linked I saw it said that max_input_time's default value is 60. The debug info on my upload page says -1. I think this might be my problem? I have no idea how to fix it though.

I'm sorry if I'm sounding stupid, I really have no idea what I'm doing.

[Paver]

Yes, you want to try to upload only one file, either from a file or from a URL (using a link to any picture on the web, for example: http://coppermine-gallery.net/images/cpg.gif).

A max_input_time of -1 means that you have no maximum input time; i.e. when you upload the PHP engine won't timeout - it will keep waiting for the upload script to finish. If you are using a third-party webhost, you won't be able to change max_input_time.  You can only change it if you are running your own webserver or have a dedicated webhost.  In any case, this is probably not your problem.  It would be a problem if max_input_time were 30 seconds and your upload was taking more than 30 seconds.

Please post more information about your problem.  What exactly happens when you try to upload a single file?  There are multiple screens that come up.  What do you see?

The first thing to check (which I hope you have since it's in bold letters and repeated thrice in that troubleshooting thread) is to make sure /ALBUMS, /ALBUMS/USERPICS, and /ALBUMS/EDIT directories are writeable.

[Joachim Müller]

for troubleshooting as per the tutorial, set file uploads to "1" and url uploads to "0", as per docs:

Set the upload form configuration for all groups to "Single file uploads only" (set File upload boxes to "1", URI upload boxes to "0" and No. of boxes to "fixed")

[Jamie Lee]

I made sure to check and double check those directories. They're all set as writable.

I changed the upload settings, this is the error message I'm now getting:

The file 'albums/userpics/10001/Untitled.png' can't be inserted in the album

Unable to create thumbnail or reduced size image.

File: /home/s8164534/public_html/artgallery/db_input.php - Line: 391

[kegobeer]

Search the forum for "Unable to create thumbnail or reduced size image."  There's a super sticky thread about it.

[Jamie Lee]

That worked. Thanks for all your help!