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Author Topic: Unable to create thumbnail or reduced size image.  (Read 3374 times)

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Poom

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Unable to create thumbnail or reduced size image.
« on: December 03, 2005, 04:32:51 pm »

Hi Guys,

I have done a search but seen a real outcome unless you contact your server provider!

About 3 days ago it worked fine but now I get the error message "Unable to create thumbnail or reduced size image." when I try and do a batch upload

What could havecaused it to go like this? The CHMOD is fine so it isnt that and the hosts say they havent changed anything!

Is there anything else it could be?
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Poom

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Re: Unable to create thumbnail or reduced size image.
« Reply #1 on: December 03, 2005, 04:39:04 pm »

Here is my debug file:

Code: [Select]
USER:
------------------
Array
(
    [ID] => 8635cfef32fbaa7b43e31d83d7c0e813
    [am] => 1
    [lang] => english
    [liv] => Array
        (
            [0] => 31
            [1] => 67
            [2] => 62
            [3] => 94
            [4] => 27
        )

)

==========================
USER DATA:
------------------
Array
(
    [user_id] => 1
    [user_name] => Nick
    [groups] => Array
        (
            [0] => 1
        )

    [disk_max] => 0
    [disk_min] => 0
    [can_rate_pictures] => 1
    [can_send_ecards] => 1
    [ufc_max] => 3
    [ufc_min] => 3
    [custom_user_upload] => 0
    [num_file_upload] => 5
    [num_URI_upload] => 3
    [can_post_comments] => 1
    [can_upload_pictures] => 1
    [can_create_albums] => 1
    [has_admin_access] => 1
    [pub_upl_need_approval] => 0
    [priv_upl_need_approval] => 0
    [group_name] => Administrators
    [upload_form_config] => 3
    [group_quota] => 0
    [can_see_all_albums] => 1
    [group_id] => 1
)

==========================
Queries:
------------------
Array
(
    [0] => SELECT extension, mime, content, player FROM gallery_filetypes; (0.001s)
    [1] => select * from gallery_plugins order by priority asc; (0s)
    [2] => delete from `photos`.gallery_sessions where time<1133620637 and remember=0; (0s)
    [3] => delete from `photos`.gallery_sessions where time<1132414637; (0s)
    [4] => select user_id from `photos`.gallery_sessions where session_id=md5("c15f08fc383cf5a9a025f0840638c44398570ab3130f5a63bc6714f14236ddc1"); (0s)
    [5] => select user_id as id, user_password as password from `photos`.gallery_users where user_id=1 (0s)
    [6] => SELECT u.user_id AS id, u.user_name AS username, u.user_password AS password, u.user_group+100 AS group_id FROM `photos`.gallery_users AS u INNER JOIN `photos`.gallery_usergroups AS g ON u.user_group=g.group_id WHERE u.user_id='1' (0s)
    [7] => SELECT user_group_list FROM `photos`.gallery_users AS u WHERE user_id='1' and user_group_list <> ''; (0s)
    [8] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as  priv_upl_need_approval FROM gallery_usergroups WHERE group_id in (1) (0s)
    [9] => SELECT group_name FROM  gallery_usergroups WHERE group_id= 1 (0s)
    [10] => update `photos`.gallery_sessions set time='1133624237' where session_id=md5('c15f08fc383cf5a9a025f0840638c44398570ab3130f5a63bc6714f14236ddc1'); (0s)
    [11] => SELECT user_favpics FROM gallery_favpics WHERE user_id = 1 (0s)
    [12] => DELETE FROM gallery_banned WHERE expiry < '2005-12-03 15:37:17' (0s)
    [13] => SELECT * FROM gallery_banned WHERE (ip_addr='62.232.68.131' OR ip_addr='62.232.68.131' OR user_id=1) AND brute_force=0 (0s)
    [14] => SELECT aid, title FROM gallery_albums WHERE 1 (0s)
    [15] => SELECT COUNT(*) FROM gallery_pictures WHERE approved = 'NO' (0.001s)
)

==========================
GET :
------------------
Array
(
    [insert] => 1
)

==========================
POST :
------------------
Array
(
    [d0000] => 9
    [pics] => Array
        (
            [0] => i0000
            [1] => i0001
            [2] => i0002
            [3] => i0003
        )

    [album_lb_id_i0000] => d0000
    [picfile_i0000] => am9lLzEwMF8yNTIyLkpQRw==
    [album_lb_id_i0001] => d0000
    [picfile_i0001] => am9lLzEwMF8yNjIxLkpQRw==
    [album_lb_id_i0002] => d0000
    [picfile_i0002] => am9lLzEwMF8yNjI1LkpQRw==
    [album_lb_id_i0003] => d0000
    [picfile_i0003] => am9lLzEwMF8yNjI2LkpQRw==
    [insert] => Insert selected files
)

==========================
VERSION INFO :
------------------
PHP version: 4.4.1 - OK
------------------
mySQL version: 4.1.11
------------------
Coppermine version: 1.4.2(stable)
==========================
Module: GD
------------------
GD Version: bundled (2.0.28 compatible)
FreeType Support:
T1Lib Support:
GIF Read Support: 1
GIF Create Support: 1
JPG Support: 1
PNG Support: 1
WBMP Support: 1
XBM Support: 1
JIS-mapped Japanese Font Support:

==========================
Module: mysql
------------------
MySQL Supportenabled
Active Persistent Links 0
Active Links 1
Client API version 4.1.11
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/home/builder/pb_work_dir/plesk7.5.4_hotfix4_7.5.4/psa/release/dist/usr/local/psa/mysql/include/mysql
MYSQL_LIBS -L/usr/home/builder/pb_work_dir/plesk7.5.4_hotfix4_7.5.4/psa/release/dist/usr/local/psa/mysql/lib/mysql -lmysqlclient 
==========================
Module: zlib
------------------
ZLib Support enabled
Compiled Version 1.1.4
Linked Version 1.1.4
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | On | On
safe_mode_exec_dir | /nonexec | /nonexec
safe_mode_gid | On | Off
safe_mode_include_dir | no value | no value
safe_mode_exec_dir | /nonexec | /nonexec
sql.safe_mode | Off | Off
disable_functions | no value | no value
file_uploads | On | On
include_path | .:/usr/local/psa/apache/lib/php | .:/usr/local/psa/apache/lib/php
open_basedir | /usr/local/psa/home/vhosts/nick-harper.co.uk/httpdocs:/tmp | no value
==========================
email
------------------
Directive | Local Value | Master Value
sendmail_from | me@localhost.com | me@localhost.com
sendmail_path | /usr/sbin/sendmail -t -i  | /usr/sbin/sendmail -t -i
SMTP | localhost | localhost
smtp_port | 25 | 25
==========================
Size and Time
------------------
Directive | Local Value | Master Value
max_execution_time | 30 | 30
max_input_time | -1 | -1
upload_max_filesize | 16M | 16M
post_max_size | 16M | 16M
==========================
Page generated in 0.272 seconds - 16 queries in 0.002 seconds - Album set : ; Meta set: ;
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kegobeer

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Re: Unable to create thumbnail or reduced size image.
« Reply #2 on: December 03, 2005, 07:21:52 pm »

No sense in creating a new thread for the exact same issue someone else is having.  Please reply to an identical thread the next time you have a similar issue.

I think the problem is with PHP 4.4.1.  There are known issues with image functions when 4.4.1 is running in safe mode.  See this comment at php.net:  http://us3.php.net/manual/en/function.imagejpeg.php#58392

Post a link to a php info file on your website.

Code: [Select]
<?php
phpinfo
();
?>

Ask your host when they upgraded to 4.4.1.  Your debug output shows safe mode is enabled; confirm this with your host.
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Poom

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Re: Unable to create thumbnail or reduced size image.
« Reply #3 on: December 04, 2005, 01:39:01 pm »

Hi,

I have had a reply from the host

They said

Quote
There are 2 additions you can make to the code, to workaround this new 'feature'
of php.
You can either
touch() the file, before using the imagejpeg()
or, you can
fopen() the file before using imagejpeg()


How / Where would I go about doing this?
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Nibbler

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