This is what "Supportyourproduct" PMed me:
I would like to start off by saying thanks for the tip you gave me about the html header for my site.
Second, you gave me shit about something after I got a BS post reply. As you I admin a few sites and I know how some people can take it the wrong way when you say you can't. If you asked me a question (My first post) about something I have designed and I said to you sorry but I don't deal with that nor do I know how to I would tend to think you would look at me or my site/business as useless. Regardless if you look at only the stand alone version of your software or not, your link just so happens to be at the bottom of the nuke verison as well. Which is why I asked the question where I did. If you had a question about a ford your wouldn't go to Gm would you? Right, so you can see how people would mistake your site for the one they are supposed to go to inorder to get the right answers to the questions they have.
As for flaming, I really don't think you have a clue what the word flame is on a forum if that is what you call a flame. I simply said that after using your software it would depend on how the tech service is before I would even think about donating. If you went to a store and got yelled at by the people working tjere would you go back? Don't think so...
So whatever, I will find tech support elsewhere. Because it looks like you have no idea how to treat people.
Good job on the Gallery it looks great.
You should take your name off it though because you can support the stuff that is downloaded for your site.
But yeah
If you would have bothered to read the sticky thread I refered to, you would have found out that the link on the nuke-port of coppermine that points to this page is there for historical reasons, that's why we have to tell people who turn up here looking for nuke support there's no support for it. I think you don't quite understand what open source means: we're no company, we don't get paid. Comparing an open source project to a company is wrong in the first place. There are a lot of great software projects that come with absolutely no support at all. Try to show this attitude to Microsoft, and see how far you get there...

I told you there is no nuke support here because there actually
is no nuke support here; not because I don't want to support it, but because I can't.
Go to Ford and ask them for support on a "Ford T" - you'll only find out the engineer who built it died in 1951, and they'll regret to tell you that they won't support it.
Joachim
P.S. You're right - I have no idea how to treat people - obviously you have written the book on it.