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Author Topic: Blank Page when uploading!  (Read 3164 times)

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hkvangar

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Blank Page when uploading!
« on: September 19, 2006, 04:21:28 pm »

Hi.

Let me start by telling you what I have done.

I have run through the setup two times, cleared and dropped databases from MySQL server each time.
Also have followed direction of http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble

I have searched the forum, but not found anything that looks like the trouble i have, there have been some post. However there has never been an answer.
The gallery is currently with debugging mode "ON" located at www.fyllesjuk.net/gallery/

Have checked CHMOD settings on folders that need 777.

Here is the problem. I receive a blank page when I try to upload a page, both with html upload and by the ftp feature.

Could anyone try to access the site and see if it is a problem for them?
Or tell me what causes this error?
« Last Edit: September 19, 2006, 11:28:06 pm by GauGau »
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Sami

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Re: Blank Page when uploading!
« Reply #1 on: September 19, 2006, 04:25:56 pm »

Post a test (non-admin) account would be helpfull
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Please post your issue to related board

Joachim Müller

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Re: Blank Page when uploading!
« Reply #2 on: September 19, 2006, 05:45:32 pm »

Also have followed direction of http://coppermine-gallery.net/demo/cpg14x/docs/index.htm#upload_trouble
No, you have not. Important part highlighted:
Quote
4.11.4 Upload troubleshooting

If you are experiencing issues with coppermine's upload process, temporarily change your coppermine settings as suggested below to get more detailed error messages:

    * Go to your coppermine page and log in as admin
    * Go to the config screen
    * Scroll to the bottom of the page
    * Expand the "Maintenance settings" section by clicking on it
    * Enable debug mode for everyone
    * Leave display of notices switched off
    * Save the new settings by clicking on "Save new configuration"
    * Go to the "groups" panel
    * Set the upload form configuration for all groups to "Single file uploads only" (set File upload boxes to "1", URI upload boxes to "0" and No. of boxes to "fixed")
    * Save your new settings

Then try to upload (using http uploads, even if you experienced troubles using another upload method) - you should get a more detailed error message that tells you what exactly goes wrong with your uploads. If the error message doesn't mean anything to you, search the support board for the error message you get.
When asking for support on the coppermine forum, post a link to your site and a test user account (the test user mustn't be in the admin group!) with upload privileges, with the above mentioned settings in place - this way, supporters can see the error messages as well. Do not post debug_output unless requested.

When people have issues with uploading and decide to post their question on the Coppermine support board, they usually are told to read this upload troubleshooting section. Many of them fail to do so properly, which results in frustration both for users as well as supporters. To make this absolutely clear: the above mentioned steps are absolutely mandatory, no matter what skill level you have, no matter what upload method you have troubles with. Failing to do exactly as suggested will result in your request for help being ignored. Yes, this applies to you. We mean it!
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hkvangar

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Re: Blank Page when uploading!
« Reply #3 on: September 19, 2006, 06:01:06 pm »

I see.

http://www.fyllesjuk.net/gallery
User: test
pw: test

User have rights to upload pictures to public gallery.
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Joachim Müller

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Re: Blank Page when uploading!
« Reply #4 on: September 19, 2006, 06:09:22 pm »

Try refreshing the page. Worked as expected for me: http://www.fyllesjuk.net/gallery/displayimage.php?pos=-1
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hkvangar

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Re: Blank Page when uploading!
« Reply #5 on: September 19, 2006, 11:27:27 pm »

Thank you for the help, somehow i got it right!
Seemed the images was to large, strangley enough.

But thanks again!
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