forum.coppermine-gallery.net

Support => cpg1.5.x Support => cpg1.5 upgrading => Topic started by: apie on July 24, 2012, 06:27:03 pm

Title: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: apie on July 24, 2012, 06:27:03 pm
I upgraded following the directions on this site.

I enabled captcha for registrations but it only shows a red x.

Also, clicking any of the help popups brings up an IE cannot read this webpage format error message.

The phpinfo screen shows the following under GD

GD Support  enabled 
GD Version  bundled (2.0.34 compatible) 
GIF Read Support  enabled 
GIF Create Support  enabled 
JPG Support  enabled 
PNG Support  enabled 
WBMP Support  enabled 
XPM Support  enabled 
XBM Support  enabled 
Title: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: Jeff Bailey on July 25, 2012, 04:07:22 am
Please
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270616.html#msg270616 (http://forum.coppermine-gallery.net/index.php/topic,55415.msg270616.html#msg270616)

Edit:
http://documentation.coppermine-gallery.net/en/upgrading.htm#upgrade_14 (http://documentation.coppermine-gallery.net/en/upgrading.htm#upgrade_14)
http://documentation.coppermine-gallery.net/en/configuration.htm#admin_comment_captcha_start (http://documentation.coppermine-gallery.net/en/configuration.htm#admin_comment_captcha_start)
Does your phpinfo have
FreeType Supportenabled
Title: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: apie on July 25, 2012, 04:44:25 pm
Site is www.attitudepie.com/wholesale

I didn't have any plugins or custom themes installed on 1.4.x.

When checking phpinfo i don't even see an entry for freetype support.  So that would mean it's not enabled I assume.  Correct?
Title: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: Jeff Bailey on July 25, 2012, 10:18:11 pm
When checking phpinfo i don't even see an entry for freetype support.  So that would mean it's not enabled I assume.  Correct?
That would be my guess but you can always contact your hosting provider for a definitive answer.

As for your help popups check if help.php is in Coppermines root dir. If that doesn't solve the issue please start another thread.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270618.html#msg270618
Title: Re: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: apie on July 26, 2012, 12:53:20 am
That would be my guess but you can always contact your hosting provider for a definitive answer.

As for your help popups check if help.php is in Coppermines root dir. If that doesn't solve the issue please start another thread.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270618.html#msg270618

I'm waiting for a response from my host.

The help file is there so I'll start a new thread.

Thank you.
Title: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: apie on August 15, 2012, 06:24:41 pm
The captcha issue is now fixed.
Title: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: apie on August 15, 2012, 07:50:35 pm
It was fixed by my webhost enabling freetype support.
Title: Re: 1.4.x --> 1.5.20 CAPTCHA and help pop ups not working
Post by: Jeff Bailey on August 15, 2012, 08:58:55 pm
Thank you for confirming the fix.
Please mark your topic as solved.
http://forum.coppermine-gallery.net/index.php/topic,55415.msg270631.html#msg270631