forum.coppermine-gallery.net

Support => cpg1.5.x Support => cpg1.5 upload => Topic started by: Saif on May 04, 2012, 08:06:27 am

Title: Cannot UPLOAD
Post by: Saif on May 04, 2012, 08:06:27 am

Site - http://www.orangewallpapers.com

Yesterday I installed RHINOSWELT theme & edited template with gallery name clickable & added google analytic codes, search codes etc ..

Today, I'm unable to upload any file (image/wallpaper). When I select a file & click upload, nothing happens .....??? No errors reported, no other warning messages provided ... It simply just stays as it is & file does not upload ... :( ... waited for 5 minutes for a 650kb file, still nothing happened...  I only use simple method to upload a file i.e. 1 file at a time.

I'm uploading image after a month today ...

Permissions are all ok.

Please Advice, thanks.

Title: Re: Cannot UPLOAD
Post by: phill104 on May 04, 2012, 09:16:42 am

Can you upload if you select a default theme first?

Title: Re: Cannot UPLOAD
Post by: Saif on May 04, 2012, 10:08:15 am

No, now I am unable to upload with the curve theme either ...

Title: Re: Cannot UPLOAD
Post by: Αndré on May 04, 2012, 10:25:10 am

http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm#upload_trouble

Title: Re: Cannot UPLOAD
Post by: Saif on May 04, 2012, 01:20:58 pm

The debug report exceeds 30000 characters ... what to do ... ??? cannot post ...or should I post in 2 separate posts ??

no errors or warnings reported otherwise, just nothing happens when I'm clicking upload button ..

Title: Re: Cannot UPLOAD
Post by: Αndré on May 04, 2012, 01:34:46 pm

Quote from: Saif on May 04, 2012, 01:20:58 pm

The debug report exceeds 30000 characters ... what to do ... ??? cannot post ...or should I post in 2 separate posts ??

Is it really that hard?

Quote from: http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm#upload_support

Do not post debug_output unless requested.

Quote from: Saif on May 04, 2012, 01:20:58 pm

no errors or warnings reported otherwise, just nothing happens when I'm clicking upload button ..

-> http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm#upload_support

Title: Re: Cannot UPLOAD
Post by: Saif on May 04, 2012, 03:47:20 pm

I troubleshooted & realized -

I just now uploaded a picture 1024x768 & it got uploaded very quickly & without any error. The image was uploaded to CARTOONS album & it did uploaded fine.

 The max. size I have configured is 3MB. The wallpapers I'm trying to upload is 1920x1080, these are the one's unable to upload...but still BABES wallpaper of 1920x1080 is uploading fine to this album.

So, I noted .. few images are being uploaded to certain albums however not all albums are accepting uploads ...

Kindly suggest.

Title: Re: Cannot UPLOAD
Post by: Αndré on May 04, 2012, 03:56:27 pm

Quote from: Saif on May 04, 2012, 03:47:20 pm

not all albums are accepting uploads

Do I really have to post the link to the docs a third time? If you need support, post the data requested in the docs.

Title: Re: Cannot UPLOAD
Post by: Saif on May 04, 2012, 04:12:38 pm

Done. Please LOGIN -

username - tester
pwd - tester

Title: Re: Cannot UPLOAD
Post by: Saif on May 04, 2012, 05:10:21 pm

Made it exactly as the link suggests ...
Do I have to allow you to wallpapers category or will this work .. ???

Title: Re: Cannot UPLOAD
Post by: phill104 on May 04, 2012, 05:21:04 pm

http://documentation.coppermine-gallery.net/en/upload_troubleshooting.htm?expand_all=1#upload_support_step-by-step

Please read that bit.

Title: Re: Cannot UPLOAD
Post by: Saif on May 05, 2012, 09:00:59 am

Dear Phill/Αndré, I have followed the Step-by-step guide & you should be able to work-out now. If something is still remaining, kindly point-out clearly what is that am I missing as I don't think I have left any step un-attended. thanks.

Title: Re: Cannot UPLOAD
Post by: Saif on May 05, 2012, 11:21:37 am

Its all FINE now & during trouble-shoot, I noticed -

1. The main reason of not uploading files or wallpapers to the website was Firefox.

2. I thought to try IE instead & yes images/files uploaded without a problem.

Also updated the gallery to latest version.

Issue resolved.

Thanks to support.