forum.coppermine-gallery.net

Support => cpg1.5.x Support => cpg1.5 permissions => Topic started by: New2Coppermine on May 16, 2011, 06:16:52 am

Title: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 06:16:52 am
I was trying to log into my gallery to upload new pictures, and once I had clicked the login button (it had already automatically stored the correct information) it said that I was logged in as I guest even with my correct username and password. Why is it doing this?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 16, 2011, 09:00:39 am
Please post a link to your gallery.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 05:35:53 pm
Please post a link to your gallery.

My gallery is: http://www.scottymccreerygallery.flaunt.nu/gallery/index.php
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 16, 2011, 07:35:03 pm
Does it happen continuously or just sometimes (i.e. are you able to login if you try it again)? Can you please post a test user (non-admin) account?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 10:17:22 pm
This is the first time that it has happened. After I have entered my account information it says, "Welcome Guest"...so that I cannot see the admin controls.

I am new to Coppermine, so what is a test user (non-admin) account?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 16, 2011, 11:45:43 pm
If you see the message "Warning your browser does not accept script's cookies" when you go to Login, then refresh the page.
If you see the message again, there is a cookie issue - either on your end or (unlikely) the server side (unless you have changed the cookie settings)
Once you do not see the message login as normal.

I am new to Coppermine, so what is a test user (non-admin) account?

First you would need to login as admin and then use the Groups and Users pages...although a quick read of the docs will instruct you better than I can.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 16, 2011, 11:48:47 pm
If you see the message "Warning your browser does not accept script's cookies" when you go to Login, then refresh the page.
If you see the message again, there is a cookie issue - either on your end or (unlikely) the server side (unless you have changed the cookie settings)
Once you do not see the message login as normal.

I am not recieving this warning. It just says "Welcome Guest" once I have logged in.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 17, 2011, 12:06:22 am
I am not recieving this warning. It just says "Welcome Guest" once I have logged in.

If the Login button / selection shows after you login as Guest, then immediately try logging in again as Admin.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 12:14:32 am
If the Login button / selection shows after you login as Guest, then immediately try logging in again as Admin.

I have tried to immediately log in afterwards (using my admin username and pasword) multiple times. However, it repeatedly logs me in as a guest.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 17, 2011, 12:27:44 am
The only suggestions that I can now think of are to:
   - Try clearing all cookies and cache on your browser
   - Use a different browser, do the same as above
   - Make certain that you have no firewall or A/V interfering
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 08:37:08 pm
Your post gave me the idea to simply use a different browser. I used Google Chrome instead of Internet Explorer and was able to log in with my admin account (and not as a guest). Any ideas as to why it would work with Chrome and not IE?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 17, 2011, 08:57:46 pm
Probably wrong cookie settings or a third party tool that interferes somehow with IE.
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 09:16:09 pm
How can this be fixed?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Αndré on May 17, 2011, 11:01:34 pm
Post a test user account for your gallery (without admin privileges!).
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: New2Coppermine on May 17, 2011, 11:20:35 pm
Post a test user account for your gallery (without admin privileges!).

I know if must be frustrating helping out the newbies, but I don't know how to do that. My apologies! I could always stick with using Coppermine with Google Chrome if that made things easier?
Title: Re: Logging me in as 'guest' after putting in my correct info
Post by: Joe Carver on May 18, 2011, 01:46:26 am
First you would need to login as admin and then use the Groups and Users pages...although a quick read of the docs will instruct you better than I can.

Please have a look at your document package - also, go to Config >> General settings and find "enable help..." and enable it for you as admin. It is up to you to learn your way around.

How can this be fixed?

Make certain your browser is not set to "Remember" or "Autofill" things that you should be typing....