forum.coppermine-gallery.net

Support => cpg1.5.x Support => cpg1.5 permissions => Topic started by: nick_n_ii on November 27, 2010, 08:22:10 am

Title: Locked out of software
Post by: nick_n_ii on November 27, 2010, 08:22:10 am

OK this is what happened.

I have Hostgator as my host, I did there "Quickinstall".  They e-mailed me a password and well for saome reason the software kept defaulting to my forum softwares ID and password.

Now I'm locked out "banned" from my own site.

What file do I need to edit on the FTP to removed the ban and how do I than set up a user ID with a password so this don't happen again?

Title: Re: Locked out of software
Post by: Αndré on November 27, 2010, 08:26:48 am

Next time please search the board before posting support requests. Here are the first 3 results when searching for 'admin password':
http://forum.coppermine-gallery.net/index.php/topic,44686.0.html
http://forum.coppermine-gallery.net/index.php/topic,64082.0.html
http://forum.coppermine-gallery.net/index.php/topic,52213.0.html

Title: Re: Locked out of software
Post by: nick_n_ii on November 27, 2010, 08:35:15 am

Still is something else wrong.

Ban fixed but still won't let me log in even as admin with the password I set

Title: Re: Locked out of software
Post by: nick_n_ii on November 27, 2010, 08:36:12 am

I just keep getting log in failed

Title: log in failed
Post by: nick_n_ii on November 27, 2010, 09:01:58 am

OK I searched and got nothing.

I get log in failed everytime I try to log in. Not even once have I been able to get into the software.  And I'm inputting the ID and PW I set up through data base..

This sucks from all I read and saw this software offers all things I'm looking for, but I can get into it..

Title: Re: Locked out of software
Post by: Αndré on November 27, 2010, 09:05:50 am

Either you've done something wrong or it's a bug in the auto-installer: http://documentation.coppermine-gallery.net/en/auto-installers.htm#why_not

Title: Re: log in failed
Post by: Αndré on November 27, 2010, 09:06:33 am

Why do you start a second thread for the same issue? Merging with your existing one.

Title: Re: Locked out of software
Post by: Αndré on November 27, 2010, 09:07:47 am

I suggest to install Coppermine as described in our docs (http://documentation.coppermine-gallery.net/en/install.htm). Otherwise we cannot help you.

Title: Re: Locked out of software
Post by: nick_n_ii on November 27, 2010, 09:10:26 am

Getting super flustered that was why.

First time I've ever had a host do my install and now it looks like I'll have to go back and re-do what they did..

Title: Re: Locked out of software
Post by: nick_n_ii on November 27, 2010, 09:34:29 am

Found out what was wrong, when the host did the install they had my database ID set wrong so it was all glitched out.  Seems they just do a copy and paste than plug in a few values.  All up and working now that I re-installed it.

Title: Re: Locked out of software
Post by: Αndré on November 27, 2010, 10:09:34 am

Exactly for those reason we recommend to not use auto-installers. Who knows what else is misconfigured.

Title: Re: Locked out of software
Post by: nick_n_ii on November 27, 2010, 10:11:02 am

All should be good now that I did a fresh install.

Now working on bridging this with my SMF site..