forum.coppermine-gallery.net

No Support => General discussion (no support!) => Topic started by: qdinar on March 08, 2010, 07:52:47 pm

Title: to admins of these boards about rules of this boards
Post by: qdinar on March 08, 2010, 07:52:47 pm
to admins of these boards about rules of this boards.

why do you require to say to you address of coppermine in support forum?
Title: Re: to admins of these boards about rules of this boards
Post by: Phill Luckhurst on March 08, 2010, 08:45:12 pm
How is this a feature request? I'm moving this to the General Discussions - No Support board

The reasons have been stated numerous times. You could always try the search facility ;)

There are a huge number of reasons why we ask and they are all there to help you. the user. We are not asking for our beefit or to just be a pain. Every support thread is different and it is much easier to deal with if we see the live version.

Here are a few examples.


They are just a few examples of why we ask. There are literally hundreds of examples in these forums as to how a link would have save a lot of effort both sides. We have been doing this for a long time with tens of thousands of hours support experience between us so we do know what we are doing.

We also think it is a little impolite not to do as asked when you are getting a free product and free support from a community that do this as a hobby in their spare time. So if you don't want to post a link then you cannot expect us to go the extra mile to support you.
Title: Re: to admins of these boards about rules of this boards
Post by: Joachim Müller on March 08, 2010, 09:29:36 pm
It's sheer laziness that made qdinar start this thread instead of searching the board. He posted on the wrong sub-board. This is constant misbehaviour that we're not going to tolerate, and we're not ready to argue with every lazy person about our support policies. Qdinar, if you don't like the board rules, then go away, but stop arguing. Locking