forum.coppermine-gallery.net

Support => cpg1.4.x Support => Older/other versions => cpg1.4 upload => Topic started by: phill104 on June 23, 2007, 02:59:40 pm

Title: 1and1 500 error
Post by: phill104 on June 23, 2007, 02:59:40 pm

I'm using the 1and1 Business package for a copermine install. Unfortunately whenever I upload a pic it shows as successful until I click continue, then a 500 Internal server error occurs.

Any ideas what this could be. The files are 3M and work well with my other installs (on different hosts)

The gallery is here

http://s208500078.websitehome.co.uk/cpg1.4.10/cpg1410/index.php (http://s208500078.websitehome.co.uk/cpg1.4.10/cpg1410/index.php)

Username:-test01

Password:-test

Looking at the php info (not sure what I'm looking for),

max_execution_time 50000 50000
max_input_time -1 -1
memory_limit 40M 40M
post_max_size 8M 8M
upload_max_filesize 20M 20M

Title: Re: 1and1 500 error
Post by: phill104 on June 23, 2007, 11:19:39 pm

Please mark as solved.

This was a 1and1 issue. It seems that during the setup of a new domain they use a subdomain of theirs which does not fully support all php features. Once the new domain was fully active things sorted themselves.

Title: Re: 1and1 500 error
Post by: Joachim Müller on June 24, 2007, 11:31:35 am

Thanks for returning and posting your solution. Marked thread accordingly.

Title: Re: 1and1 500 error
Post by: mike.lucky on June 29, 2007, 05:22:44 pm

Since I have similar situation as yours(same web host, same error message... ), I tested your cpg by uploading a 2M photo to the "Open Album". The begining is OK, it showed

Code: [Select]

Successful Uploads
1 uploads were successful.

Please click 'Continue' to add the files to albums.
However at the next screen when I try to assign this photo to the "Open Album", the error appeared

Code: [Select]

Error 500 - Internal server error
An internal server error has occured!
Please try again later.
If I refresh the page, cpg would show

Code: [Select]

Critical error
Upload Failure - './albums/edit/'
My cpg hosting at 1&1 (beginer package) has same problem. But no clue how to fix it.

Quote from: phill104 on June 23, 2007, 11:19:39 pm

Please mark as solved.

This was a 1and1 issue. It seems that during the setup of a new domain they use a subdomain of theirs which does not fully support all php features. Once the new domain was fully active things sorted themselves.

Title: Re: 1and1 500 error
Post by: mike.lucky on June 29, 2007, 06:01:13 pm

Forgot to tell, I have no problem on uploading small size photo(like 200kb), but no luck on uploading bigger size photo. The upload limit for cpg has been changed to 4M. And upload_max_filesize for my 1and1 webhost is 20M.

Quote from: phill104 on June 23, 2007, 02:59:40 pm

I'm using the 1and1 Business package for a copermine install. Unfortunately whenever I upload a pic it shows as successful until I click continue, then a 500 Internal server error occurs.

Any ideas what this could be. The files are 3M and work well with my other installs (on different hosts)

The gallery is here

http://s208500078.websitehome.co.uk/cpg1.4.10/cpg1410/index.php (http://s208500078.websitehome.co.uk/cpg1.4.10/cpg1410/index.php)

Username:-test01

Password:-test

Looking at the php info (not sure what I'm looking for),

max_execution_time 50000 50000
max_input_time -1 -1
memory_limit 40M 40M
post_max_size 8M 8M
upload_max_filesize 20M 20M

Title: Re: 1and1 500 error
Post by: Joachim Müller on June 29, 2007, 06:14:38 pm

Your issues may or may not be the same the original thread starter had - you shouldn't have hijacked this thread. After all, an internal server error is just what the name suggests and can be caused by a myriad of things. Start your own thread, doing exactly as suggested in the upload troubleshooting section of the docs. Locking.