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Author Topic: Need help please - problem with gallery all of a sudden  (Read 4297 times)

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tisthammer

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Need help please - problem with gallery all of a sudden
« on: April 03, 2006, 05:19:50 am »

We've been running our gallery since last summer and it's working great. All of a sudden many users (not all) are getting the message: "Sorry there is no album where you are allowed to upload files" when they try to upload.

I'm looking for someone I can pay to fix this kinda quick-like.

the site is topocksandbar.com

Thank You,

Dave
dave@topocksandbar.com
« Last Edit: July 18, 2006, 04:02:16 pm by GauGau »
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Vee

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Re: Need help please - problem with gallery all of a sudden
« Reply #1 on: April 03, 2006, 06:58:53 am »

only users?
can admin upload?
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Joachim Müller

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Re: Need help please - problem with gallery all of a sudden
« Reply #2 on: April 03, 2006, 07:41:19 am »

post a screenshot of your groups page settings. Make sure that at least one public album has been set to "visitors can upload". Any reason for posting this question in the paid support section? This is a matter of troubleshooting, not a customization that usually needs payment.
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tisthammer

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Re: Need help please - problem with gallery all of a sudden
« Reply #3 on: April 04, 2006, 07:20:50 am »

I have read some of the troubleshooting, but just haven't had time to fix it. I thought I could probably pay somebody to do it. I've gotten help this way on this board in the past and it worked out really well for me. If you don't think it's appropriate to ask for paid help with this problem, I can move it to troubleshooting. I just thought I would get it fixed faster this way. here is groups settings:
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Joachim Müller

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Re: Need help please - problem with gallery all of a sudden
« Reply #4 on: April 04, 2006, 07:47:05 am »

do you have at least one album inside the public gallery where you have set "visitors can upload" to "yes" on the album's properties page?
The screenshot shows that you're using cpg1.3.x - we strongly encourage you to upgrade to the most recent stable release (currently cpg1.4.4).
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