First off let me say that Coppermine is fantastic. It's so amazing that such a full-featured program is available for free. And even more amazing that there are people supporting it for free. I would not be trying to use up the valuable support time here if I didn't believe I'd exhausted all available options.
My coppermine site has been running fine for many months. Then suddenly I started having problems when batch adding files. Only a few would get added, then none would get added. I've searched and read extensively on this forum and have tried many possible solutions. Here's what I've tried:
- Upgrading to the latest vesion of Coppermine (1.3.5)
- Checking that the permissions on /albums, /albums/userpics, and /albums/edit are set to 755 (I've also tried 777)
- Turning on the debug mode and uploading only single files (I'm no longer testing batch adds)
- Increasing the resource limits in php.ini, including upload_max_filesize, post_max_size, memory_limit, etc.
I get the following error when trying to upload files
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@tellureonline.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.34 Server at www.tellureonline.com Port 80
Here's the errorlog from CPanel:
[Sat Nov 5 13:39:36 2005] [error] [client 24.86.197.147] File does not exist: /home/edaly/public_html/500.shtml
[Sat Nov 5 13:39:36 2005] [error] [client 24.86.197.147] Premature end of script headers: /home/edaly/public_html/photos/upload.php
[Sat Nov 5 13:36:04 2005] [error] [client 24.86.197.147] File does not exist: /home/edaly/public_html/favicon.ico
[Sat Nov 5 13:36:01 2005] [error] [client 24.86.197.147] File does not exist: /home/edaly/public_html/favicon.ico
[Sat Nov 5 13:35:57 2005] [error] [client 24.86.197.147] File does not exist: /home/edaly/public_html/favicon.ico
Here's the debug info from Coppermine:
USER:
------------------
Array
(
[ID] => af9c42d54660ed7b18be165ca358cdcc
[am] => 1
[liv] => Array
(
[1] => 115
[2] => 144
[3] => 118
[4] => 202
)
)
==========================
USER DATA:
------------------
Array
(
[user_id] => 1
[user_group] => 1
[user_active] => YES
[user_name] => edaly
[user_password] => ********
[user_lastvisit] => 2005-11-01 13:24:08
[user_regdate] => 2005-04-29 17:39:35
[user_group_list] =>
[user_email] =>
[user_website] =>
[user_location] =>
[user_interests] =>
[user_occupation] =>
[user_actkey] =>
[disk_max] => 0
[disk_min] => 0
[can_rate_pictures] => 0
[can_send_ecards] => 0
[ufc_max] => 3
[ufc_min] => 3
[custom_user_upload] => 0
[num_file_upload] => 5
[num_URI_upload] => 3
[can_post_comments] => 1
[can_upload_pictures] => 1
[can_create_albums] => 1
[has_admin_access] => 1
[pub_upl_need_approval] => 0
[priv_upl_need_approval] => 0
[group_name] => Administrators
[upload_form_config] => 3
[group_quota] => 0
[can_see_all_albums] => 1
[group_id] => 1
[groups] => Array
(
[1] => 1
)
)
==========================
Queries:
------------------
Array
(
- => SELECT extension, mime, content FROM cpg133_filetypes;
[1] => SELECT * FROM cpg133_users WHERE user_id='1'AND user_active = 'YES' AND user_password != '' AND BINARY MD5(user_password) = '******'
[2] => SELECT MAX(group_quota) as disk_max, MIN(group_quota) as disk_min, MAX(can_rate_pictures) as can_rate_pictures, MAX(can_send_ecards) as can_send_ecards, MAX(upload_form_config) as ufc_max, MIN(upload_form_config) as ufc_min, MAX(custom_user_upload) as custom_user_upload, MAX(num_file_upload) as num_file_upload, MAX(num_URI_upload) as num_URI_upload, MAX(can_post_comments) as can_post_comments, MAX(can_upload_pictures) as can_upload_pictures, MAX(can_create_albums) as can_create_albums, MAX(has_admin_access) as has_admin_access, MIN(pub_upl_need_approval) as pub_upl_need_approval, MIN( priv_upl_need_approval) as priv_upl_need_approval FROM cpg133_usergroups WHERE group_id in (1)
[3] => SELECT group_name FROM cpg133_usergroups WHERE group_id= 1
[4] => DELETE FROM cpg133_banned WHERE expiry < '2005-11-05 13:39:25'
[5] => SELECT * FROM cpg133_banned WHERE ip_addr='24.86.197.147' OR ip_addr='24.86.197.147' OR user_id=1
[6] => SELECT aid, title FROM cpg133_albums WHERE category < 10000 ORDER BY title
[7] => SELECT aid, title FROM cpg133_albums WHERE category='10001' ORDER BY title
[8] => SELECT encoded_string FROM cpg133_temp_data WHERE unique_ID = '7620c158'
[9] => UPDATE cpg133_temp_data SET encoded_string = 'YToxOntpOjA7YTozOntzOjExOiJhY3R1YWxfbmFtZSI7czoxMjoiODc5Xzc5NjAuSlBHIjtzOjE0OiJ0ZW1wb3JhcnlfbmFtZSI7czoyMzoibUhUVFBfdGVtcF9hY2VlM2FkZC5KUEciO3M6MTI6InByZXZpZXdfcGF0aCI7czozNDoiLi9hbGJ1bXMvZWRpdC9wcmV2aWV3XzVjNWMzZTY2LkpQRyI7fX0=' WHERE unique_ID = '7620c158'
[10] => SELECT category FROM cpg133_albums WHERE aid='11'
[11] => SELECT name FROM cpg133_categories WHERE cid='10001'
[12] => SELECT category FROM cpg133_albums WHERE aid='2'
[13] => SELECT name FROM cpg133_categories WHERE cid='10001'
[14] => SELECT category FROM cpg133_albums WHERE aid='5'
[15] => SELECT name FROM cpg133_categories WHERE cid='10001'
[16] => SELECT category FROM cpg133_albums WHERE aid='14'
[17] => SELECT name FROM cpg133_categories WHERE cid='10001'
[18] => SELECT category FROM cpg133_albums WHERE aid='18'
[19] => SELECT name FROM cpg133_categories WHERE cid='10001'
[20] => SELECT category FROM cpg133_albums WHERE aid='13'
[21] => SELECT name FROM cpg133_categories WHERE cid='10001'
[22] => SELECT category FROM cpg133_albums WHERE aid='12'
[23] => SELECT name FROM cpg133_categories WHERE cid='10001'
[24] => SELECT category FROM cpg133_albums WHERE aid='15'
[25] => SELECT name FROM cpg133_categories WHERE cid='10001'
[26] => SELECT category FROM cpg133_albums WHERE aid='28'
[27] => SELECT name FROM cpg133_categories WHERE cid='10001'
[28] => SELECT category FROM cpg133_albums WHERE aid='25'
[29] => SELECT name FROM cpg133_categories WHERE cid='10001'
[30] => SELECT category FROM cpg133_albums WHERE aid='22'
[31] => SELECT name FROM cpg133_categories WHERE cid='10001'
[32] => SELECT category FROM cpg133_albums WHERE aid='7'
[33] => SELECT name FROM cpg133_categories WHERE cid='10001'
[34] => SELECT category FROM cpg133_albums WHERE aid='6'
[35] => SELECT name FROM cpg133_categories WHERE cid='10001'
[36] => SELECT category FROM cpg133_albums WHERE aid='23'
[37] => SELECT name FROM cpg133_categories WHERE cid='10001'
[38] => SELECT category FROM cpg133_albums WHERE aid='17'
[39] => SELECT name FROM cpg133_categories WHERE cid='2'
[40] => SELECT category FROM cpg133_albums WHERE aid='24'
[41] => SELECT name FROM cpg133_categories WHERE cid='2'
[42] => SELECT category FROM cpg133_albums WHERE aid='21'
[43] => SELECT name FROM cpg133_categories WHERE cid='2'
[44] => SELECT category FROM cpg133_albums WHERE aid='19'
[45] => SELECT name FROM cpg133_categories WHERE cid='2'
)
==========================
GET :
------------------
Array
(
)
==========================
POST :
------------------
Array
(
[unique_ID] => 7620c158
[control] => phase_2
)
==========================
VERSION INFO :
------------------
PHP version: 4.4.0 - OK
------------------
mySQL version: 4.0.25-standard-log
------------------
Coppermine version: 1.3.5
==========================
Module: gd
------------------
GD Support enabled
GD Version bundled (2.0.28 compatible)
FreeType Support enabled
FreeType Linkage with freetype
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled
==========================
Module: mysql
------------------
Active Persistent Links 0
Active Links 1
Client API version 4.0.25
MYSQL_MODULE_TYPE external
MYSQL_SOCKET /var/lib/mysql/mysql.sock
MYSQL_INCLUDE -I/usr/include/mysql
MYSQL_LIBS -L/usr/lib -lmysqlclient
==========================
Module: zlib
------------------
ZLib Support enabled
Compiled Version 1.2.3
Linked Version 1.1.4
==========================
Server restrictions (safe mode)?
------------------
Directive | Local Value | Master Value
safe_mode | Off | Off
safe_mode_exec_dir | /usr/local/php/bin | /usr/local/php/bin
safe_mode_gid | Off | Off
safe_mode_include_dir | no value | no value
safe_mode_exec_dir | /usr/local/php/bin | /usr/local/php/bin
sql.safe_mode | Off | Off
disable_functions | no value | no value
file_uploads | On | On
include_path | .:/usr/lib/php | .:/usr/lib/php
open_basedir | no value | no value
==========================
email
------------------
Directive | Local Value | Master Value
sendmail_from | no value | no value
sendmail_path | /usr/sbin/sendmail -t -i | /usr/sbin/sendmail -t -i
SMTP | localhost | localhost
smtp_port | 25 | 25
==========================
Size and Time
------------------
Directive | Local Value | Master Value
max_execution_time | 300 | 300
max_input_time | 600 | 600
upload_max_filesize | 10M | 10M
post_max_size | 20M | 20M
==========================
Page generated in 4.032 seconds - 46 queries in 0.103 seconds - Album set :
Here's some info on the server from CPanel:
Operating system Linux
Service Status Click to View
Kernel version 2.4.31-grsec
Machine Type i686
Apache version 1.3.34 (Unix)
PERL version 5.8.4
PHP version 4.4.0
MySQL version 4.0.25-standard
I've contacted the service provider's tech support and they don't seem to have a clear idea what's causing it. They told me they had changed the file permissions (on what dir they didn't say), and to try again, which I did (same error).
edaly
Author
Topic: Internal Server Error when uploading files (Read 7867 times)