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Author Topic: Album images do not appear for some users but do for others.  (Read 3815 times)

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evolutionweb

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Album images do not appear for some users but do for others.
« on: October 07, 2005, 07:34:33 pm »

I have a gallery. giorgiosandson.com that I can view images on my computers and some other customers computers, however no images are displayed at some other locations.  Tried IE and Firefox with same result. Tried another gallery I have installed and images do show up ok?

Any idea why this gallery will not display images at this location while other galleries will?  Or why it would show at other locations but not this location?

Paul
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Joachim Müller

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Re: Album images do not appear for some users but do for others.
« Reply #1 on: October 07, 2005, 08:11:18 pm »

Post more details: we need to know OS, Browser etc. of the systems where you can't browse your gallery.
You have a framed page, so for ease of use for others, this is the actual gallery url: http://giorgiosandson.com/landscape/
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evolutionweb

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Re: Album images do not appear for some users but do for others.
« Reply #2 on: October 08, 2005, 11:33:05 pm »

Post more details: we need to know OS, Browser etc. of the systems where you can't browse your gallery.
You have a framed page, so for ease of use for others, this is the actual gallery url: http://giorgiosandson.com/landscape/

On the customer's computer at his office. OS is Win  XP and IE. I also installed Firefox and neither browser will display images in gallery. I also viewed www.pickcottoninc.com which is using same gallery and images DO show for that installation. Same server.

At another location also using WinXP and both browsers I can see the images?

Customer stated he tried at a friend's house who also could not see images.

Any idea why some computers cannot see images for this domain yet can see images on another domain, same server and same version of coppermine?

P
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artistsinhawaii

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Re: Album images do not appear for some users but do for others.
« Reply #3 on: October 08, 2005, 11:42:56 pm »

Try disabling your anti-virus software and viewing your site again.
This has come to my attention recently that some antivirus software, including WinXP's firewall might be blocking images when browsing online.

Dennis
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Stramm

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Re: Album images do not appear for some users but do for others.
« Reply #4 on: October 08, 2005, 11:57:38 pm »

this is whan you use htaccess to protect your images from hotlinking and you don't exclude no referer requests. Then surfers who use eg. Norton never will be able to view your images cause Norton blocks the referer info. You could either tell Norton not to do so (somewhere in the privacy settings) or you add blank referer to your htaccess

evolutionweb

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Re: Album images do not appear for some users but do for others.
« Reply #5 on: October 10, 2005, 02:05:47 am »

this is whan you use htaccess to protect your images from hotlinking and you don't exclude no referer requests. Then surfers who use eg. Norton never will be able to view your images cause Norton blocks the referer info. You could either tell Norton not to do so (somewhere in the privacy settings) or you add blank referer to your htaccess

The installations are using default settings for the two galleries mentioned with no change to any .htaccess files on either. One gallery the images will appear but not in the other?  this would seem to rule out AV and firewall issues as well since they are on for both galleries.
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