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Author Topic: User gets blank (empty) page after login  (Read 502 times)

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punkadiddle

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User gets blank (empty) page after login
« on: December 26, 2018, 11:00:15 am »

I've been running a CPG1.6 upgraded from 1.5 for a few months. Since a few weeks any user (new and existing) only sees a blank page after a login. Everything works fine for administrative accounts and before login still.

The blank page shows a 200 response code with a zero byte body. The PHP 7.1 error logs does not show any errors.

Since this came up unexpected with no changes from my side it must be server related. There's some poor excuses for log-files in the cpg/logs folder; the show all logins have completed successfully. As there are no errors in the logs I don't have any idea where to start looking.

What I did so far
  • cpg logging mode set to all
  • updated to 1.6.5 successfully
  • run update.php again (everything already completed)
  • uploaded the full content of the github release zip-archive again

Version check shows some changed files, but I think it's not in sync for 1.6.5. Also I compared some manually and they match the files released in github.
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Nummer|Typ                             |Pfad                                                  |Fehlt        |Berechtigungen|Version                  |Gešndert         |Kommentar
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     1|Datei                           |LICENSE.txt                                           |             |              |n.z. (OK)                |Gešndert (!)     |Warnung
     2|Datei                           |admin.php                                             |             |              |1.6.05 (neuer als 1.6.03)|n.z.             |Warnung
     3|Datei                           |bridge/coppermine.inc.php                             |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
     4|Datei                           |bridge/phpbb3.inc.php                                 |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
     5|Datei                           |bridge/smf20.inc.php                                  |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
     6|Datei                           |bridge/smf21.inc.php                                  |             |              |1.6.05 (neuer als 1.6.04)|                 |Warnung
     7|Datei                           |bridge/udb_base.inc.php                               |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
     8|Datei                           |help.php                                              |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
     9|Datei                           |include/admin.inc.php                                 |             |              |1.6.05 (neuer als 1.6.03)|n.z.             |Warnung
    10|Datei                           |include/database/mysqli/dbase.inc.php                 |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
    11|Datei                           |include/database/pdo/dbase.inc.php                    |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
    12|Datei                           |include/database/pdo/install.php                      |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
    13|Datei                           |include/functions.inc.php                             |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
    14|Datei                           |include/picmgmt.inc.php                               |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
    15|Datei                           |js/admin.js                                           |             |              |1.6.05 (neuer als 1.6.03)|n.z.             |Warnung
    16|Datei                           |plugins/upload_h5a/configuration.php                  |             |              |1.6.04 (OK)              |Gešndert (!)     |Warnung
    17|Datei                           |plugins/upload_h5a/js/upload.min.js                   |             |              |1.6.05 (neuer als 1.6.04)|n.z.             |Warnung
     

Did anyone solve something similar before? Any ideas?
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punkadiddle

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Re: User gets blank (empty) page after login
« Reply #1 on: December 26, 2018, 11:01:32 am »

PS: The server is running on http only.
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ron4mac

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Re: User gets blank (empty) page after login
« Reply #2 on: December 26, 2018, 02:19:39 pm »

Have you tried disabling plugins?

Link to site and test user account, please.
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punkadiddle

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Re: User gets blank (empty) page after login - solved
« Reply #3 on: December 26, 2018, 02:39:03 pm »

Plugins! Thanks a lot.
There was a version of "shorturl" 1.4 installed that caused this problem. Problem solved by uninstalling.
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Αndrť

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Re: User gets blank (empty) page after login - solved
« Reply #4 on: January 13, 2019, 11:39:40 pm »

There was a version of "shorturl" 1.4 installed that caused this problem. Problem solved by uninstalling.

It has just been updated: http://forum.coppermine-gallery.net/index.php/topic,79603.0.html ;)
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