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The Coppermine development team is releasing a security update for Coppermine in order to counter a recently discovered vulnerability. It is important that all users who run version cpg1.5.46 or older update to this latest version as soon as possible.
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Author Topic: Critical error seen  (Read 9433 times)

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wadiuwant

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Critical error seen
« on: November 20, 2018, 09:42:03 pm »

The following message is displayed when I try to get to my gallery:

Coppermine critical error:
Unable to connect to database !

MySQL said: The server requested authentication method unknown to the client

I believe I'm using 1.5.46.
Richard
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ron4mac

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Re: Critical error seen
« Reply #1 on: November 21, 2018, 03:05:51 am »

You may be able to resolve it by changing the password for the database via your hosting cPanel. Make sure it is the same in your gallery config: include/config.inc.php. If that doesn't help, the issue will have to be resolved with the help of your host. This error is being caused by changes that they made with their MySQL database software.
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wadiuwant

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Re: Critical error seen
« Reply #2 on: November 21, 2018, 09:34:15 am »

Password mismatch solved by host.

Thank you for your assistance.
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