Advanced search  

News:

cpg1.5.46 Security release - upgrade mandatory!
The Coppermine development team is releasing a security update for Coppermine in order to counter recently discovered vulnerabilities. It is important that all users who run version cpg1.5.44 or older update to this latest version as soon as possible.
[more]

Pages: [1]   Go Down

Author Topic: Unable to create thumbnail or reduced size image  (Read 1549 times)

0 Members and 1 Guest are viewing this topic.

AdamK

  • Coppermine newbie
  • Offline Offline
  • Posts: 1
Unable to create thumbnail or reduced size image
« on: December 16, 2015, 07:15:02 pm »

Hello,

new to this gallery

I'm having issues when uploading on my Coppermine driven gallery http://www.chichestermbc.org/members/
When using http uploads and the suggested settings for upload troubleshooting in place, I get the error message
 
Code: [Select]
Critical error
Unable to create thumbnail or reduced size image.

File: /home/linweb25/c/chichestermbc.org-1081413584/user/htdocs/members/db_input.php - Line: 704

Here's the test user account data:
    Username: Jim
    Password: Jim01
 
Thanks in advance for your suggestions

Adam
Logged

Phill Luckhurst

  • Administrator
  • Coppermine addict
  • *****
  • Country: gb
  • Offline Offline
  • Gender: Male
  • Posts: 4483
    • Windsurf.me
Re: Unable to create thumbnail or reduced size image
« Reply #1 on: December 16, 2015, 07:39:53 pm »

Please check the file ownership and permissions of your /albums directory. Usually this message simply means the script is trying to create a file or folder but the server is preventing that from happening due to folder permissions. Your host may be the best people to ask with regards to what permissions will work best on their particular setup.
Logged
It is a mistake to think you can solve any major problems just with potatoes.

ferreiraactiva

  • Coppermine newbie
  • Offline Offline
  • Posts: 11
Re: Unable to create thumbnail or reduced size image
« Reply #2 on: November 24, 2017, 11:52:12 am »

Hello:
I am also having the same problem. I have acessed to the cpanel and check the folder permissions  but the problem continues. I have updated to the newest version and cannote solve this issue.
Hope to receive some help.
Thanks in advance.

Zd
http://kayakpolo.ferreiraactiva.org/galeria
Logged

Phill Luckhurst

  • Administrator
  • Coppermine addict
  • *****
  • Country: gb
  • Offline Offline
  • Gender: Male
  • Posts: 4483
    • Windsurf.me
Re: Unable to create thumbnail or reduced size image
« Reply #3 on: November 24, 2017, 12:39:10 pm »

Please also check ownership of the folders/files. Permissions might be fine, but ownership may not be correct. The script needs to be able to write to these files/folders but it could be that whatever group they are in may not have group perms.
Logged
It is a mistake to think you can solve any major problems just with potatoes.

ferreiraactiva

  • Coppermine newbie
  • Offline Offline
  • Posts: 11
Re: Unable to create thumbnail or reduced size image
« Reply #4 on: November 25, 2017, 12:55:39 am »

Hello:

I have tried a lot of changes, names,extensions, permissions, plugins definitions, different photos to different albuns, deleted the existing ones and still the same error "Unable to create thumbnail or reduced size image".
I have also tried to to create another albuns with some photos previous uploaded and thats the only way to upload photos to an album. This means that existing files in the server can be batched to an album but, uploading new files and send them to the same album is not possible.
This problems start it when i updated to the latest version. Problem is i didint made any backup before updating the gallery version.
Regards.

Zd
Logged

Phill Luckhurst

  • Administrator
  • Coppermine addict
  • *****
  • Country: gb
  • Offline Offline
  • Gender: Male
  • Posts: 4483
    • Windsurf.me
Re: Unable to create thumbnail or reduced size image
« Reply #5 on: November 25, 2017, 10:07:18 am »

It IS and ownership problem. Might be worth you asking your host for advice.
Logged
It is a mistake to think you can solve any major problems just with potatoes.
Pages: [1]   Go Up
 

Page created in 0.02 seconds with 20 queries.