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Poll

Do you find the "topic solved" feature helpful?

yes
- 53 (86.9%)
no
- 7 (11.5%)
haven't noticed
- 1 (1.6%)
don't care
- 0 (0%)

Total Members Voted: 59


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Author Topic: forum feature "topic solved"  (Read 30298 times)

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Joachim Müller

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forum feature "topic solved"
« on: July 28, 2008, 07:03:23 AM »

There is a new feature on this forum: it is named "topic solved" and is only being enabled on actual support sub-boards. It is meant to allow the thread starter or the board staff members to mark his question as "solved", using the "accept answer" link in the top right section of the initial posting (see attached screenshot). This way, others who are searching for answers to their questions can figure out easily what thread might contain answers to their questions.
The postings by the thread starter are being highlighted in a different color than the replies. If a thread has been marked as "solved", the highlight color will change to green.
The coppermine team encourages you to use the option (i.e. mark your thread as "solved") if the answer given by a supporter fixed your issues. If you manage to fix your issues on your own, please don't just tag the thread accordingly, but reply to your own thread and describe how you were able to solve your issues, i.e. describe what you actually did. This is meant as a benefitr for others with similar issues.
Please don't ask questions on this mod itself, as we don't provide support for SMF. The mod has been created by Grudge and can be found on the SMF mod site on the page "Topic Solved Mod" (and the corresponding support thread) in case that you want that mod for your SMF-driven forum as well.
This feature has been added temporarily (as a test) to see if it will help us improving the support board. There is no guarantee that it will remain permanently.
Please don't clutter this announcement thread with your initial issues. The only kind of answers to this thread that are acceptable is feedback on the mod, i.e. your reviews on the added feature. Please don't force us to lock down each announcement thread just because people reply to it with irrelevant stuff.
I have added a poll to this thread, so please use the poll feature and vote.

Joachim
« Last Edit: July 28, 2008, 07:08:31 AM by Joachim Müller »
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Powerbob

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Re: forum feature "topic solved"
« Reply #1 on: December 01, 2009, 11:25:55 AM »

Well done Joachim, Definitely a good idea ;D
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migzy

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Re: forum feature "topic solved"
« Reply #2 on: February 18, 2010, 01:39:20 PM »

SMF is cool.
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Joachim Müller

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Re: forum feature "topic solved"
« Reply #3 on: February 18, 2010, 01:56:34 PM »

Locking
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