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Support => cpg1.5.x Support => cpg1.5 email => Topic started by: akugel on December 10, 2012, 12:07:25 pm

Title: Missing registration mail
Post by: akugel on December 10, 2012, 12:07:25 pm

Hello.
On Cpg 1.5.20 admin gets only some of the registration mails: all of (German ...)
Registrierungs-Benachrichtigung
but only some of
Registrierungsversuch

The latter contains the link to the activation page.
I have to maunally activate the user, in which case he/she probably doesn't get the acknowledge mail.

I was not able to identify a pattern in the related user names or e-mails.

I've read the few posts with similar topics (sporadic missing e-mails ...) but didn't find an applicable solution.

Any ideas?

Thanks

Title: Re: Missing registration mail
Post by: phill104 on December 10, 2012, 12:09:40 pm

Can you check server logs to see if the mail is sent? 99% of these missing mail problems are isp's or users spam filters blocking them out in some way.